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Color Set
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67 589 recensioni dei clienti verificate |
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DisappointedThe colourist has made the roots colour and ends colour two different colours my roots are more natural ginger brown and my ends have patchy vibrant red throughout it. I have noted this on my previous order that both the roots and ends colour would need to be the same and coloured my hair today to see my long hair patchy throughout. Very disappointed. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiChanelle -Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Entspricht nicht meiner VorstellungIch wollte ein schönes Kupfer, stattdessen ist es kackbraun geworden. Und dann hat man hier plötzlich ein Abo abgeschlossen ohne davon zu wissen. Nie wieder! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDagmar - Es tut uns sehr leid zu hören, dass Sie mit dem Ergebnis Ihrer Farbanwendung enttäuscht waren. Unsere eSalon Color Happiness Garantie steht für uns an erster Stelle, und wir werden gemeinsam mit Ihnen daran arbeiten, Ihre Haarfarbziele zu erreichen. Bitte halten Sie Ausschau nach einer E Mail von uns mit den nächsten Schritten. Wir schätzen Ihr Feedback sehr. |
Purple?My colour set was supposed to be dark brown (red copper). Not at all delighted to have followed instructions, and end up with magenta roots wherever I had grey, and then no evident colour on the rest of my hair. The top of my hair has ridiculous purple streaks that abruptly stop, and then my regular colour starts. Thankful I ordered a demi permanent bc it's really bad. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTracy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Definitely not in the blonde familyI ordered a dark blonde and this turned out into a very dark brown color. I couldn't be not disappointed and not I'm stuck with a super dark color. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSusan - We truly appreciate your feedback! We are sorry to hear that your color formulation came out darker than you were expecting. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
My colorI have had so many compliments on my hair color! E-salon provides everything I need to get a professional look. I highly recommend! 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Sehr gutHallo ich möchte mich ganz herzlich bei euch bedanken für die schöne Farbe die ich immer wollte ich hatte ja die letzten male ein paar Schwierigkeiten was die Farbe Anpassung betrifft, aber jetzt hat eure Frisösse mein Typ und Geschmack erkannt. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Too lightWas hoping for a darker color. Somewhat depressing. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Tammy, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Did not cover all grayDidn’t do a great job covering the gray hair 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiEmily - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Great hair color the toner ruined my hairI have never had a disappointment with my hair color. The toner I got with my last order changed my hair color to a awful red. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTeresa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect and consistent!Perfect and consistent! 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |