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Color Set
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67 642 recensioni dei clienti verificate |
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Not what I expectedThis didn’t cover my gray and I’m not satisfied with this company. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiWendy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Doesn’t lastI followed the directions when coloring my hair. Did not stay on long so bought the touch up spray. Thought it would last more then two weeks. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Joanna, We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! (: |
Darker than my past color.My first time using eSalon hair color. I wasn't happy with the results. Much darker than I thought it should've been, didn't cover my Gray well. The good thing is I'll wait 2 weeks and Color with my choice of brand that I've used for years. As they saw... "stick with what you know!" 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDonna - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. We appreciate you reaching out! |
Initially received the incorrect colorThe color I had originally ordered was changed by my first colorist. I addressed the error and was sent the correct color however it was not ammonia free (which is what I ordered the first time). Too much of a hassle…will be canceling my subscription. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTamara- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Very impressedI am 60 years old and have colored my hair at home for a very long time. Then I started having my hairdresser do it because my color always faded out so fast,the same thing happened when she did it within three weeks my hair was probably three or four shades lighter than it should have stayed.That did not happen with my hair color that I received from Esalon ! I’m going on five weeks, and the color has remained just as deep and vibrant as it started out, I couldn’t be happier with it. 7 di 7 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Perfect ColorLove love love this shade! I ordered a Demi permanent to see if I like it, will def go for permanent now, really lovely brown tones. My hair looks so shiney! 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Fantastic experienceI love the color that my colorist mixed for me as per my suggestion now! The first color didn’t look good on me and I wrote to esalon and they mixed another color which I totally love!!! 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Super convenient service and nice professional colorHonestly, I was sceptic before I recieved my color set. But when I use it, I was pleasantly surprised. The texture of the mix is very thick like they use in the salon, the smell was even pleasant. My color turned out exactly as I expected. All instructions are very clear. Will purchase again for sure and recommend for a friend. 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Happy!Love the color, the auto shipping, and the help from a personal colorist. It doesn’t get any better. 3 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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EmpfehlenswertDas war die erste Farbe in meinem Leben und ich bin sehr zufrieden. Meine Harre waren danach sehr weich und die Anwendung ist sehr einfach. Ich würde es empfehlen. 1 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |