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67 642 recensioni dei clienti verificate |
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Segundo intento Mala ideaEntiendo la complejidad al respecto para hacer un color personalizado, la primera compra no fue mi tono, realmente les di otro oportunidad pedí mi tono más claro que el tono anterior. Pedí un cobrizo claro y llegó chocolate, color que compro en cualquier lugar y confié en ustedes y perdí mi color y ahora tengo un horrible chocolate en mi pelo de lo peor. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHola, Dayana! Sentimos que tu color no haya quedado como esperabas. Por favor, revisa tus emails, te acabamos de escribir. |
Wildly off on the color I was expectingI have dark brown/black hair, I was very clear I wanted root coverage for greys only in my natural shade. This color was way off what I expected when they sent it the first time, it’s practically copper! Annoyingly I have received a second bottle of this stuff without realizing that it’s a subscription service. Overall a generally annoying experience which has mucked up my hair and cost me $70 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAnna- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Grey coverageI was much happier with my 2nd delivery which had been customised for more grey coverage. I'm beginning to see the new colour change and I'm very pleased with the results 13 di 13 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Amazing color!This is my 3rd order for hair color and products. I am a so thrilled with this product. It cost a bit more than my old hair color I’ve been using for 20 years but Esalon is truly “I’m worth it “ status! The color is bright and natural looking and the grey coverage is so amazing, like no other do it yourself color I’ve ever used! My grey hair does not appear before my next shipment arrives (6 week auto ship). The shampoos, conditioner and leave in conditioners really have taken my dry brittle hair and transformed it to soft shiny hair! Thank you Esalon! 12 di 12 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Got me back to my natural hair colorSuper easy to do and ended up being my natural hair color 8 di 8 persone pensano che questa recensione sia utile. Sei d'accordo? |
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ColorationJ’ai reçu mon colis il y’a deux jours les explications sont claires mais c’est quand Même technique ! Je recommande vivement car tout est parfait 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Top 👍Ausprobiert, nach Anleitung gearbeitet, das System ist einfach in der Handhabung und die Farbe wirklich sehr schön. Bin gespannt wie sie nach 2-3 Wochen aussieht. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Not the “cooper” look I was going for.Over all the color was okay, but it was more auburn then cooper. It honestly looks more brown. It did cover my grays and the color matches through my hair, but next time I think I would like more cooper in it. I will order again from eSalon because I love the price and convenience of doing it myself! It may just take a couple times before I get the color I really want. The last time I started it took a couple colors to get it right. I'm okay with sticking with this color for my next autoship if it is too difficult to change, but I do look forward to getting to the cooper color I really love! Thank you, Sarah H. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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FarbeDie Farbe hat mir nicht zugesagt 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSimona W.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Hair colorProduct is not for me. My roots stay light and my hair goes dark. Very great customer service, however. All hair is different, and my hair is a brat! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDaniela - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |