67 642 recensioni dei clienti verificate |
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Exactly the colour I wantedExactly the colour I wanted. Had a good few inches of grey then the rest dyed medium brown. Wanted a chestnut type colour and I love it. The colour blended really well between the grey and the brown. Only negative is my hair wasn't very shiny or moisturised afterwards, but small price to pay for the beautiful colour. Will be getting again. 4 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Très bienFacile à appliquer Des explications simple et facile Résultat impeccable 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Enfin un vrai beau blondJe suis ravie car ma couleur est parfaite. Elle correspond vraiment à ce que je recherchais et que les coiffeurs ne m'offraient pas. Le plus souvent, j'ai beau exposé mon envie, chacun y va de son opinion et finalement, je n'ai jamais ce que je veux... Quant aux couleurs du commerce, les blonds font rarement naturels. Là, je suis bluffée et je n'ai eu que des compliments. Enfin une coloration qui est proche de ma couleur naturelle. J'adore, merci 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Amazing ProductVery Satisfied 2 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Flexibilität und freundlicher KundenumgangVielen Dank das Ihr Team so schnell flexibel war und die Farbe nochmal neu abgestimmt hat. Super Ergebnis 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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CoverageI love esalon color.looks so natural 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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ScamSigned up to unwanted subscription impossible to cancel 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Wendy! We are sorry for any misunderstanding with your Color Plan. Please check your emails, we just got back to you. |
Belle couleurBelle couleur, mais malheureusement elle ne correspond pas à mes attentes. J'aurais voulu avoir plus de rouge et ainsi avoir de beaux reflet rouge, cela ressemble à l'acajou que je prenais habituellement dans le commerce. La couleur reste belle malgré tout. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAurelie R. - Merci beaucoup pour votre commentaire. Nous sommes vraiment désolés d'apprendre que votre coloration n'a pas répondu à vos attentes. Notre garantie Coloration Heureuse est primordiale pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation. À très vite ! |
Not receivedStill waiting for order, its now been 15 days since its been shipped. Tracking info is not available and I am not getting a message back from the company about the issue 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Kasia! We are so sorry to hear your order hasn't arrived. Please check your emails, we just got back to you to help you further. |
BlackHow cheap of them not to give a tray or hair clips. This forces you to use the bottle method which is messy and impossible to do two steps of roots and ends. If you want to lighten your color or change your hair color you better tell them your current t color is your desired color. I wanted to lighten my dark hair considerably. But I picked dark brown for current color and I had very few options of- black. I got the lightest red possible which was dark and my new color is… black. There is no way to change or pick a new color other than to say “go one shade lighter” which is… black. Better to pick out crummy supermarket color cause at least you get a choice of what color you want and have a chance at going lighter. My hair falls out either way. Two bottles of color- roots and ends? Either fuss and fiddle with the brush (and no tray) and throw half of each bottle away and overdo your hair, or just do one color bottle every other month or so. Either way enjoy your black hair. 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAnn - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |