67 642 recensioni dei clienti verificate |
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esalon Custom ColorOnline mail ordering from esalon is very convenient & the customer support is very helpful when I have questions about the website & my customized hair color from esalon. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Healthy hairMy hair feels and looks like I’m 20 again!!!! Thank you esalon!!! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Nicht ganz zufriedenDie Haarfarbe ist viel zu dunkel, ich habe jetzt braune Haare, statt hellbraun. Bin enttäuscht! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertikathrin S. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Looks beautifulMy hair looks great ! Makes me look 10 years younger. Love it ! 19 di 21 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Yvette S got it right!My blonde hair pulls red and is so tough to work with, in my opinion. Too dark and it looks mousy, too light and it’s reddish. Yvette S. Saw my photos and knew what to do. The custom color she made me is beautiful and matches my hair instead of looking awkwardly unmatched. I’m loving it! 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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JadooreJ'avais fait il ya quelque mois des mèches blondes enfin jaune chez le coiffeur et je n'en pouvais plus de cette couleur affreuse, je suis tombé sur ce site et je n'y croyais pas au début et je me suis laissé convaincre ! J'ai bien fait !! Je voulais retrouve ma couleur naturelle le châtain clair et mon dieu 😍 je n'en espère pas autant magnifique 😍😍😍😍 ! Viennent la prochaine commande 5 di 7 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Ein professionelles Haarefärben zuhauseIch bin einfach nur begeistert. Ein Stern Abzug, weil der ausgewählte Duft nicht erkennbar war und auch nicht im Haar verblieb. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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The colour was far too darkThe product was very easy and pleasant to use with no smell at all! However, the colour that was designed for me was far to dark and had a hint of RED not GINGER in it. I requested that I could be made a rich caramel colour that would make my hair look shiny and healthy unfortunately it doesn't! I am willing to have another try at getting the colour right as the dye was nice to use. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Autum! We are so sorry to hear your color was too dark. Please check your emails, we just got back to you to help you further. |
Price increase without warning which means customs charge on top!What started off as an offer of €10 in October 23 in online ad, But ended up costing €23.50 when I filled out my details online😳How did it get to €29.45 by January’24 And a customs charge of €10.47 because of the high cost. No warning. Very disappointing, I’ve cancelled my subscription. 2 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Katrina! We apologize for any inconvenience with our prices. Please check your emails, we just got back to you to help you further. |
Ruined my hair color, I look like a freak.I requested more natural red tones, and not such a dark base. My hair is literally eggplant purple. It is the most horrendous result I could have imagined. I would have gotten better results buying an $8 box dye from CVS. Now I have to slick my hair back in a bun to hide how messed up my hair is. I feel so insecure about my hair, it’s affected my confidence. I have canceled my upcoming plans because I am embarrassed. I have to go to a salon to get a professional to fix and lift the color. I would not recommend this service to anyone who cares about their appearance. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiEmily - Thank you so much for sharing your feedback. We are truly sorry to hear that you are unhappy with your color formulation and as a result affected your confidence. A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your desired hair color. |