67 642 recensioni dei clienti verificate |
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Roots are now blackWell, I wanted to continue my red hair color, but the root color you send turned out almost black and the ends color you send is much better, lighter, but still not the red I wanted Very disappointed. Not happy at all 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAndrea - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Absolutely LOVE this hair color and the fabulous customer service!I am so happy I found "eSalon". A colorist worked with me to adjust my color in order to create the perfect color for my hair. I appreciate having everything I need mailed to me just in time to cover root growth. Application is easy and the products are obviously far superior to any hair color I have applied to my hair over the past "30" years because my hair has never looked better! There is no need to visit a salon and spend up to $300 (yes, I did) for hair color when I can get professional results at home! 11 di 11 persone pensano che questa recensione sia utile. Sei d'accordo? |
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FabulousI have enjoyed using this colour system for two years now and my hair has never been better, the colour is perfect and it's easy to use, I have long hair and it keeps it great condition 😀 10 di 10 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Best hair color ever!!Excellent hair color and a quality product . 4 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Pretty pretty!I just want to say I love ,love, love my color right now. All my orders have pleased me , but this one especially. The gold, the blonde , the shine ~~ it's all 100 in my book. Increases my confidence level a LOT knowing my color is as pretty as this 4 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great ColorI love it! Was a touch lighter than I thought, but still loved it! 4 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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It's perfect.I've been trying to get this color for a long time. I love it. Thank you! 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Hair colorI love my hair, the color is very satisfying I am very happy customer. 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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DisappointedWas excited to use this hair color after all the hype I read about it. The first time was just ok - color was nice but in 3 weeks, I saw a lot of grey. The second time was worse - I saw grey in several places right after coloring and the brown color was drab. I reached out to eSalon but no response after a few days so I cancelled future orders. I just don't see any improvement over the boxed color I get at the store and it is 1/3 the price! I am not new to coloring - I've been at it for over 30 years. Very disappointed 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJanice- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Never received my orderI am disappointed never to have received my order. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiStacie - We are so sorry to hear that your order has not yet arrived. Please keep a look out for an email from us, so we can get you taken care of ASAP! |