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Color Set
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67 642 recensioni dei clienti verificate |
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It’s redRequested more purple tones. Keeps being red. 3rd time. They even made me pay for extra dye, for it to be wrong. Would be one star, but it didn’t damage my hair so that’s nice. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNinoushka- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has emailed you to get this resolved for you. We appreciate you reaching out! |
Acajou?Bonjour J’ai commandé un chocolat glacé et non avec de l’acajou !? je n’aime pas les tons chaud avec reflets roux…je pensais pouvoir arrêter à tout moment mon abonnement et impossible de le faire! Je me sens arnaqué Je veux arrêter mon abonnement votre offre annoncée dix euros pour un essai et non un tarif différent, si on annule notre abonnement, ce n’est pas très honnête, ça n’apparaissait pas dans votre site 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLaëtitia R. - Merci pour votre commentaire. Nous constatons que nos équipes ont déjà répondu à votre demande par email, concernant votre coloration sur-mesure et la résiliation de l'Abonnement. N'hésitez pas à revenir vers nous si vous avez des questions, nous serions heureux de vous aider. |
Color setGreat coverage and I love my color. I have tweaked it a few times and have been very happy each time I love the packaging and all the special extras provided! 16 di 17 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Cobertura de canasEste último envío me gustó mucho más porque logró cubrir mis canas casi en un 100% es muy fácil la aplicación, estoy muy agradecida! 8 di 9 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Schonende HaarfarbeDie Farbe ist sehr mild und schonend zu Kopfhaut und Haaren. Beeindruckendes Farbergebnis mit schönem Glanz. 3 di 5 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Sehr zufriedenDie Frabe Passt perfekt. Und die Deckkraft ist mega. 😍 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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first timehi, i loved the colour result but was a little concerned that it was only for root application as i have never done that at home myself before, i have always done full coverage. i found it ok, but a little difficult to apply to just the roots and was constantly worried that i would get some on the length by mistake. there was a lot of mix left in the bottle at the end which then made me think i had done something wrong, but the colour came out ok, missed a few greys at the front but i think tht was down to me rather than the colour coverage 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Gray coverageI love the color but it did not cover my gray. Is there any way that they can help me out with that? 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJynifur - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Nothing short of a nightmareI would say I get what I deserve ordering color on line but, I think even this is extreme! I sent in before pic of my hair and made special note that I pull red. They supposedly adjusted for that and shipped the color. My entire head is not only red but it is and orange brassy red! I could have done better with a drug store color! 4 days later they have yet to even ship the repair color - I am beyond myself! I’ve not had color in my hair in over 3 years and am now hoping they can even take me back to my original before I applied this mess!! Did I mention I even kicked in extra for the worthless toner and only wanted to go two shades lighter! UGH 😑 SAVE YOURSELF and go to the salon! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDeborah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not as dark as I was hopingBasically the same color I had 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Lacey, We’re sorry to hear that your color came out lighter than you expected. Not to worry, your colorist is working hard to review your requests, and adjust your next order to a darker tone. We look forward to crafting your custom color! |