67 642 recensioni dei clienti verificate |
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Seems impossible to cancelNot used this yet. Searching the website for way to cancel my plan and there seems to be nothing. Will contact customer service direct, but be mindful of this be signing up. 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLottie G. - Thank you for your feedback! We're so sorry to hear that you were having difficulties cancelling your Colour Plan. We see that you have successfully turned off your Plan, and will reach out to you via email to confirm. If you have any questions, we're happy to help! |
Falsches Kit erhaltenIch habe nur ein Produkt für eine Ansatzbehandlung erhalten, habe aber eine für die kompletten Haare angefordert. Leider kann ich mit dem erhaltenen Produkt so nichts anfangen. Sehr sehr schade 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCorinna T. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Qualité au topje recommande vivement cette marque qui est proche d'une qualité professionnelle sans abimer les cheveux 6 di 6 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Beautiful color, and well coverageVery good product, the color is wonderfull, and the coverage is perfect. 4 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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FarbeBin von den Farbton begeistert 👍 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Hair turned out much better than expectedI have quite damaged hair ATM (from bleach) and this surprisingly added a bit more shine back into my hair. I Will definitely be buying from here again. So easy to use and i love the step by step instructions and every little bit you get with it, you get everything you need! 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Happy!I am very pleased with my hair color! Even as it begin to fade/change its nice! I do not want auto ship. Thanks! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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NOT AT ALL HAPPYi ASKED TO GO A LITTLE LIGHTER BUT THE COLOR I USED TODAY LEFT ME WITH LIGHT RED ROOTS, DIDN'T COVER MY GRAY. I'M GOING TO HAVE TO GO TO A REAL SALON TO GET IT FIXED. I AM VERY DISAPPOINTED. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Color didn’t last on my graysThe color was good but within 10 days all my grays were visible. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiClementine - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Nicht zufriedenNicht zufrieden. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMandy W. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |