|
Color Set
|
67 642 recensioni dei clienti verificate |
|
Ordina per: |
|
Leider enttäuscht 😞Ich habe 2021 zum erstenmal von esalon meine Haarfarbe bestellt und war begeistert es war Pflegend und die Farbpigmente waren strahlend,habe sehr viele Komplimente für meine glänzende Haare und schöne Haarfarbe bekommen und selbstverständlich habe esalon stolz weiter empfohlen. Leider meine neue Bestellung am .12.23 war nicht annähernd so gut. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiLeila P. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Love the colorMy color bottle for the ends wouldn’t open, had to drill a hole in the bottle, lost a lot of the pigment but it still came out almost perfect 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
Failed schedule deliveryI requested every 4 week renewal and I am still waiting for my order after 5 weeks. Extremely disappointed. 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiSarah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
HorribleMight just as well get a hair dye from Poundland from blond ash to red head not what I expected 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiDonia - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate your feedback and look forward to helping you reach your desired color! |
Not coveringStill not covering my gray hair 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiLinda - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Soft blackDid not like final mixture, too light and did not give desired results after applying 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiBlinzho - We’re truly sorry that our color did not meet your expectations. We'd love to craft a unique shade for you, designed to better suit your needs. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Good product. Excellent support.After posting photos of my natural hair and an inspirational photo of what I would like to achieve; the colorist was very supportive. Gave good suggestions. I'm not where I want to be after a first step, but love the many products available that allow the customer to adjust and work with a professional. 4 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
Love itLooks great. 👍 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
👍👍👍👍👍Ich finde die Farbe fantastisch Sie kümmern es ist einfach nur schön Hornig Edith 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
I ordered black…And it actually lightened my hair 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiKari - Thank you for reaching out! We are sorry to hear that your color formulation came out lighter than you were expecting. A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |