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Color Set
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67 642 recensioni dei clienti verificate |
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Einfach Erklärung und tolle FarbeIch bin sehr zufrieden! Super Grauabdeckung, tolle Farbe 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Gute FarbeGute Farbe, deckt graues Haar zu 98% ab. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSilke E. - Herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass die Grauabdeckung nicht Ihren Vorstellungen entsprochen hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
Good colorThis color is just a little darker than my natural color, but better than the first color which was to red. My natural color is a little blonde than the ash brown color sent, but it’s manageable. I have not had time to apply the highlights I ordered so I can’t rate them yet. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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YOU DID IT!!!!After over a year with using eSalon I wanted some highlights so I first asked Heather (my great Colorist there) if I could get highlights at my beauty salon. She said yes. After my highlighting my hair color was wayyyyy too light and bright. I hated it! Why did I do that? I contacted Heather and we spoke by phone. She recommended a slight change to my color and WHAT A MIRACLE! My color is perfect and the highlights are there. I LOVE IT!! Thank you, Heather and eSalon! 17 di 17 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Came through with flying colorsWow! Easy to do, color is fabulous. Client for life 10 di 11 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Sehr zufriedenIch hatte anfangs gedacht es wird dunkler, aber es ist doch schön hell geblieben wo ich sehr froh bin. Die Farbe passt gut zu meinen Haaren, hab aber nur den Ansatz gefärbt und am Schluss nochmals mit der Bürste in die Längen durchzogen. Schaut aus wie hellbraun und ist nicht dunkel geworden. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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PERFECT Light Brown (Copper Golden)I loved the gold added in. It was a perfect soft color of light brown copper gold! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Bad customer serviceThis is the 5th time I’ve had to adjust my color for no gray coverage and brassy roots. They say that you don’t pay for it if it’s wrong, but I’ve paid for every single one. Do not use them. They cannot get the color right! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJackie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Doesn't cover grayI have use this product four times now... The first set didn't cover the grays, and neither did this one.. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDena - We’re sorry to hear that your hair color is not covering grays as expected. Your colorist is working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
This is terrible!I received it n was so excited to receive it. I applied the color n waiting … rinsed it all out washed n conditioned it. Waited for it to dry a bit. The color took to my roots but not length of my hair! Geez I look ridiculous! Wish I never tried it! Now I have to figure out how to cancel this! What a waste of money n time! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRachel - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |