67 642 recensioni dei clienti verificate |
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Hair colourI love the colour but it fades easily around my hair line so I'm going to change the frequency of ordering. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Never got my order…Never got my order or an answer to the several support messages I sent so I can only rate it badly… 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Maria! We are sorry to hear that you haven't received notifications from our team. Please check your emails, we just got back to you to hep you further. |
HaarfarbeHabe mehr erwartet Deckt den grauen Ansatz leider nicht gut ab 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiIlona M. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Stayed orangeColor was easy and I am sure good but my hair roots stayed orange sadly so didn't work 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiWilliam - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Mauvaise couleurJ'ai les racines orange et les longueurs rouges. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMargot G. - Merci pour votre commentaire. Nous sommes sincèrement désolés d'apprendre que votre coloration n'a pas répondu à vos attentes. Notre garantie Coloration Heureuse est très importante pour nous. Nous allons vous contacter par email afin de vous aider et remédier à cette situation. Si vous avez des questions, nous sommes à votre écoute. |
Over the moon!I was spending a fortune at the hairdressers and always getting a brassy brown finish and was told it was because my hair holds so much warmth. I’ve been using my eSalon colour for months now and it’s the exact colour I’d always wanted to an achieve..an all over chocolate brown (without heavy brass!). I’m so happy with my colour and saving £60+ a month 😅 Thank you! 10 di 10 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Wow welch Glanz in meinem HaarIch bin echt überrascht und beeindruckt wie toll meine Haarefarbe geworden ist. Vielen Dank 2 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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1er colorationParfait avec les conseils de Thibault mon coloriste ! 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Works good grey coverage neededworks good. Just needs a little more gray coverage. The color came out great though. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJillian - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
E salonI was so excited when I ordered this! However it was the worst hair dye I've ever used! So I give them 1 star 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKimberley - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |