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67 642 recensioni dei clienti verificate |
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Colour was perfectThe colour was absolutely perfect I loved the personalization it had! The one thing im not to happy about is that I’ve only had it in over a week and I’ve washed it 3 times and it’s almost completely out of my hair! I was hoping it would have lasted 24 washes like it said because I loved the way it came out. Just disappointed with how long it is actually lasting in my hair because I am so obsessed with the product it’s self! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHolly - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Ganz übliche ChemiekeuleHabe eine besonders hochwertige Farbe erwartet. Fehlanzeige. Schon beim Zusammenmixen tränten mir die Augen. Das Bad während und nach der Anwendung - wie ein Atomkraftwerk. Könnte man bei blonden, hellen Tönen nachvollziehen. Bei Schwarzbraun jedoch wirklich unnötig. So unangenehm war das Haarefärben schon lange nicht mehr. Verpackung, Fläschchen, Shampoo, Spülung, Pinsel, Handschuhe - alles Billigkram. Ergebnis ist o.k. Musste aber zusätzlich noch meine Haarmaske draufklatschen. Die Haare wären sonst viel zu trocken. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiVeronika R. - Es tut uns leid zu hören, dass wir mit der Anwendung des Produktes Ihren Erwartungen nicht entsprechen konnten. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.Wir schätzen Ihr Feedback wirklich sehr. |
too lightcolor was too light and didn't cover well the grays, need it to be abit more darker 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiGeysel - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Best home colourI have tried home colour in the past to add a richness to my naturally dark drown hair, and have always been disappointed, as they have all left my hair with a deep red tone , which is not what I was looking for at all. The formulation sent by e salon has worked beautifully giving my hair the rich brown tones I was looking for. I’ve had lots of compliments. Will definitely be. Ordering again 3 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Le sur-mesure parfaitJe n'étais pas convaincu par ma première couleur, j'ai appelé mon coloriste pour changer et la nouvelle est tout simplement sublime ! Merci 1 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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BestBest ….. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Rate A PurchaseI Absolutely love this. Yes I have been referring people. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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First time dying my own hair.I found that between work, kids and a million other commitments it was getting harder and harder to get to a salon for my colour. After researching online I decided to try a home colour and e-salon appealed to me. As a first timer, my technique wasn’t the best in applying the colour, but the end result is still lovely. The exact colour I wanted and my hair looks fab! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Color is lightThe color came out lighter than what I wanted. It didn't have the ability to cover the totally grey hair I now have. Hopefully you can help me get a better color for me. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiGeri - Thank you for reaching out! We are sorry to hear that your color formulation came out lighter than you were expecting and it didn't cover your grays. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
RootsMy first time trying e salon color, it came out fine. The 2nd time doing my roots, it came out too light, the roots look light brown and not good gray coverage. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiStella - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |