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67 695 recensioni dei clienti verificate |
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No goodWas not what I was looking for. I am very disappointed. Y 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Jennifer, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color Just Isn't As Good As ExpectedI've loved my past experiences with your dye, but this time the color seems kind of dull and did not cover m6 gray as well as it has in the past. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Jaime, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Nicht die Farbe wie erwartetObwohl beim Auftragen die Farbe noch sehr intensiv rot aussah, ist der Ansatz eher eine Mischung aus dunkelblond und Kupfer geworden. Ich hatte mir aber ein intensives rot erhofft. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiFranziska B.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Hair like strawI requested an ash blond color for my thick, shoulder length hair. Unfortunately, the end result was dry, dull hair with way too much gold. The shampoo provided dried my hair terribly and the tiny amount of conditioner that was in the kit didn't even cover one eight of my hair. My hair feels and looks like dried out straw. Instead of providing silly extras like stain-remover and extra gloves, why doesn't esalon simply provide a sufficient amount of conditioner like L'Oreal does? Very disappointed. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDenise - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
SCCCAAAMMMMDONOT GIVE YOUR CREDIT CARD INFORMATION 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDalwinder - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Pulled redAs I explained, my hair pulls red, now it is ruined. You promised you can pick the color that it would not happen. You truly cannot test a site, without disrupting the mixture. I followed step by step. I loved the packaging, presentation. So dissatisfied with the , “red”! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRhoda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Pas du tout la couleur demandée, grosse déceptionJe n'ai pas l'impression d'avoir fait une coloration. Le cuivré n'est pas du tout visible. Je suis simplement châtain comme d'origine, alors que châtain clair cuivré demandé avec accentuation sur le orangé et non rouge. Je vais devoir attendre 2 mois avant de tenter une autre coloration si je ne veux pas abîmer mes cheveux. J'attends de voir les modifications suite à ma demande et mon résultat insatisfaisant. J'ai mis 2 etoiles car le point positif c'est que les cheveux blancs sont bien couverts. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCecile K. - Merci pour votre commentaire. Nous sommes sincèrement désolés que votre coloration vous a déçue. Nos Experts Coloristes vous ont contacté par email afin de vous aider et remédier à cette situation. Veuillez vérifier vos emails pour plus d'information de notre part et si vous avez des questions, n'hésitez pas. |
DéçueLa couleur n'a pas pris correctement sur mes cheveux blancs 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLaurence P. - Merci d'avoir partagé votre expérience avec nous. Nous sommes désolés d'apprendre que votre coloration n'a pas totalement répondu à vos attentes. Notre garantie Coloration Heureuse est primordiale pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation. À très vite ! |
This is not a light brownSomewhere in between chestnut and a darker brown. Definitely not light. My hair was blonde before this dye. It is now incredibly dark with red-orange tones thanks to esalon’s “recommendations.” This has ruined any chance I had of getting a light brown. Super disappointed. Would not recommend esalon at all. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Rebecca, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Deckt nicht gutDer Farbton gut gelungen und wie bestellt. Leider deckt die Farbe die weißen Haare an den Schläfen nicht ab. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiClaudia C.- herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass die Grauabdeckung nicht Ihren Vorstellungen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |