67 642 recensioni dei clienti verificate |
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Color wrong way too dark.I have been getting product for many years however this time it was not my original formula. The color was so dark very disappointed 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMarie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via email. Please let us know if there is anything else we can do to help! |
Not what I expectedI was expecting Madison reed and received e salon, I should’ve been told that because I tried e salon before and didn’t care for it, it smelled and my hair turned out very dark when it was supposed to be light brown. I will not buy from this company again 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDorothy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
El color del tinteEl tono del tinte para el crecimiento del cabello es horrible, entiendo que ya había enviado u. Email para cambiar el color, resulta muy oscuro. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHola, Lizette: Sentimos que tu color haya resultado más oscuro de lo que tú esperabas. Por favor, revisa tus emails, te acabamos de escribir para poder ayudarte. |
Farbe passt nichtViel zu dunkel, statt Kupfer dunkelbraun bekommen 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJenny P. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
La couleur n'est pas la bonneLes quantités sont top, la livraisons est rapide les produits sont de bonne qualités mais par contre la couleur c'est pas du tout ce que je voulais je suis déçus 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCamille - Nous sommes désolés que vous ne soyez pas satisfaite de votre coloration. L’un des bénéfices uniques de notre service est la possibilité de modifier votre formulation selon votre expérience et nous espérons que nous pourrons discuter bientôt afin d’améliorer votre expérience avec nous ! Notre équipe vous contactera par email pour vous assister davantage. |
Love the colorHI Mindy! Thank you for preparing the beautiful color! I chopped off my hair 4 months ago and I use the entire bottle on my hair now and love the outcome! My gray hairs are becoming more prolific and I might have to order sooner than 10 weeks! 4 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Perfect !My color consultant hit the bullseye with my color change request . Turned out exactly as requested . Thank you ! 2 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love the colourAmazing how it came, everything is easy to use and the colour came out wonderful it’s a little darker then I though but I love it. Thank you 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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I loved it!The directions were spot on and I love how it colored my grays pefectly! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Really gingerI'm not sure why this has come out so ginger, but it's not the right shade at all, very brassy especially at the roots. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Felicia! We are sorry to hear that it's not the right shade for you. Please check your email, we just got back to you to help you further. |