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Color Set
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67 695 recensioni dei clienti verificate |
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MehIt's okay. Not any better than what I've bought in store though. Cool concept. Wish I loved it 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJessica -We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
DISLIKE YOUR COMPANY'S OPERATIONS/PRODUCT.YOUR COMPANY HAS A SATISFACTION GUARANTEED POLICY WHICH DON'T HOLD UP. YOU BILLED ME TWICE IN ONE MONTH, AND DIDN'T CALL ME IN FIVE MONTHS FOR A REVIEW ON THIS PRODUCT,BUT AUTO BILLED ME EVERY MONTH.NOW WHEN I GET A CHANCE TO CONTACT YOU FROM MY HOSPITAL VISIT,I ONLY CAN GET MY LAST AUTO ORDER REFUNDED, NOT FIVE MONTHS OF AUTO ORDERS AND THIS PRODUCT WAS NEVER TOUCHED.REVIEWS DON'T REALLY MATTERS,JUST GET AN AUTO PAY FROM YOUR CUSTOMER'S BANK ACCOUNT,WHICH WASN'T AUTHORIZED REPEATED EVERY MONTH.FALSE ADVERTISEMENT!!!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDarrell- We apologize for any confusion about our service. Since you indicated that you were unaware of our service, we have cancelled your service and current order, as you requested and issued a refund for your previous order as well. Again, we apologize that you were dissatisfied with your experience. |
Hated this product!The root color and end color didn't match. It took 5 times to get the oil residue out of my hair and I couldn't even brush through my hair the first 2 times I washed it. Beyond disappointed with this product will not order again! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJennifer - We’re sorry that your hair was difficult to wash out after your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Disappointed!Ordering and shipping were smooth and that's where the good experience ended. Mixed color according to directions, applied and left for indicated time. When it was time to rinse my hair felt sticky and oily. I thought after a wash the texture of my hair would go back to normal. Wrong! I had caked on greasy product on my hair and scalp. I have washed and conditioned my hair 5 times today to try to get rid of the film and still feel it on some parts of my hair. Also color did not take evenly. Was hoping that this would be a good solution for root touch up for greys between salon appointments but will not try this again because of the horrible sticky film left on my hair. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLiz - We’re sorry that your hair was difficult to wash out after your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
What coverage?I specifically said i needed to cover some gray and that my hair was previously colored red. Both things I wanted to cover. Both things are very much still visible after coloring my hair. I haven't even washed it since coloring yet. VERY disappointed. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiEmily - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Love itLoved the color, loved the coverage. I got my hair cut a week later and even my hair stylist loved it and said it looked amazing. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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GreatI must admit I got a bit concerned about using after reading a review,but I did finally use it and I have never had such a perfect match...thank you! This is wonderful! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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I love itI love the color and how long it last. I also like the steps that come with easy to follow and the fact that it did cover all my grays. Will keep using it especially cause it will arrive on my door steps and don't have to worry about going out and buying it. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great ColorI feel like I got a professional hair color. My colorist really made the color I was looking for. I am very pleased with my purchase. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Brunette forever!I love this system, and the color always comes out looking fantastic. For the cost, you can't beat it. And I love that it comes directly to me, I don't have to go out and get it. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |