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Color Set
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67 695 recensioni dei clienti verificate |
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AWESOME!Right before shipment I made a small change to my color and It was done. Love how product comes packaged with personalized instructions too, made just for me. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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My new meI love this product. I have not found a salon that has been able to cover my grey for as long and the price is so affordable. I'm hooked 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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No more white.The color makes me look 10 years younger. My whit hair is blended in and now I am a beatyful blonde. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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My color is too dark and has red in itMy color was too dark. Darker than the pictures I sent in. I need a dark blond. Please send a replacement this coming Wednesday to recolor my hair. How long should I Waite to recolor? Thank you, Karrie 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Not for meMy roots were lighter then the rest of my hair. It was very uneven and I didn't get enough solution to cover my hair. I wish it would've worked for me. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMic - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Good productThis product is good I bout hit second time but I don't why it did work now 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiA J - We're sorry the color wasn't consistent. We see you've already spoken with your colorist and they worked with you to come up with a solution. We're glad we were able to help. |
Rip offAll it did was turn my hair orange. Did not cover my roots at all.. please cancel future orders 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBarbara- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Disappointed...I stated I had long hair... colour only covered top layer if I had known I would have ordered two but as customised I assumed this would be taken into account when I filled my details in. Root coverage was poor and remained a lot lighter than the rest of my hair. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMic - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Did nothing for meI followed the directions exactly and even had a friend help me but this product did nothing to change my current hair color. I would not recommend this product to anyone that has hair that is resistant to color. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAnnette - We're sorry to hear you didn't like your first color application. We see you've talked with one of our representatives who has helped you redeem our 100% Satisfaction Guarantee. We're glad we were able to help! |
Color was fabulousI loved the product at first. The color came out amazing and did not fade. The issues I found later was it was drying out my hair and became brittle, breaking easily. I have always had very thick hair and all of a sudden my hair seemed thin and flat. You can now see where the hair has broken at different lengths. changing a few things up for a bit and hoping it was not the product that made the change in my hair. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBarbara- We’re sorry to hear that your results did not turn out as you expected. We can confirm that you're hair color plan has been cancelled, as you requested. Again, we apologize that you were dissatisfied with your experience. |