67 695 recensioni dei clienti verificate |
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horriblecolor didn’t cover greys and caused red roots 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAdelina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ColorationPas encore servi 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMarie H. - Bonjour, nous avons hâte de connaître votre avis lorsque vous aurez utilisé votre kit de coloration sur-mesure. N'hésitez pas à nous contacter si besoin, nous serions ravis de vous aider. |
Pas de suiviJe ne suis pas satisfaite. Je l’ai signifié mais aucune nouvelle. Pour 30 euros une couleur à faire soi même, je préfère rajouter et aller chez un coiffeur’ très déçue 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBarbara Monique L. - Merci pour votre commentaire. Nous sommes vraiment désolés que vous soyez déçue par les résultats de votre coloration. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. À très vite ! |
pas conformecouleur beaucoup trop foncée, j'arrête ! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiChantal L. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que votre coloration soit plus foncée que ce que vous espériez. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation. Veuillez vérifier vos emails pour plus d'information. |
Good hair colorThis is decent hair dye but it is more drying to my hair than L'Oréal les Blondissone, keriton protect haircolor from any pharmacy or store. I had to go back to L'Oréal 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLynette - We’re so sorry to hear that you were disappointed by the results after using your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
made a even colour but so much darker then i wantedThe shade i ordered was a dark blonde and my hair has come out a dark brown i’m slightly annoyed 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Elvia! We are so sorry to hear your color was darker than expected. Please check your emails, we got back to you to help you further. |
DisappointedI am not happy with my hair color, I wanted to go lighter. I do not notice any difference. 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Lisa, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Nor satisfiedDidn't fully cover my grays and wasn't the color I really wanted. 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDanielle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
So disappointedDoesn't cover gray at all... 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSheryl - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Cancel all ordersCancel all orders. I'm sending back the last order, didn't asked for it. I followed all instructions, didn't work on my hair. 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLotogatasi- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |