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Color Set
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67 695 recensioni dei clienti verificate |
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Love My New Color!!I was afraid of dying my hair because I thought my gray would come out to be some bright color or that it wouldn't cover my gray at all. I used Darkest Chocolate Brown and I love it. My gray is slightly lighter than the rest but I like it. It looks more like highlights. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great multi-dimensional colorI love the multi-dimensional color and I like the coverage that I got from this product I will be ordering as long as I want to dye my hair. I would like to see a revision done on the formula; perhaps a drip-less formula. This product makes a HUGE mess on everything because it drips everywhere. This is not so bad if you're using a light color, but I'm using the darkest brown (practically black) and it drips EVERYWHERE no matter what precautions/protections I take. Please change the formula to drip-less?! 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great product!This hair product actually covered grey for more than 2 weeks! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Wrong colorWanted plum got plain brown 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDawn - We're sorry to hear the color wasn't purple enough. We'd love to send you a color with bright purple tones! We've added a credit to your account for a free hair color order. Look for our follow-up email in your inbox. |
Color came out very darkI did not have a good experience with the product. The first time my grey hair turned out too much red color. They send me another color to fix the red color to medium brown with little bit copper tone. I received this month and my hair turned out too dark, dark brown. I need to send them email to adjust the color. Maybe I should cancel the order. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJean- We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
ExpensiveI like it and it works but I do not like the price. I think is too expensive. Do not last more than three weeks in my hair. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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still too darkI love the product but the color is still too dark. and too solid. I am going back to buying my color at the beauty supply store where I get more variation in tones. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiIleana - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
It didn't last as long as I had hoped.I liked the color but it didn't last as long as I had hoped - lasted only 1 month. My concern was to cover my grays and it didn't do the job as advertised. The store bought brand lasted 8 weeks! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiPatty - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Not againThis hair dye left a sticky residue in my hair after 3 washes and a good clarifying shampoo it finally came out. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCj- We’re sorry that you were unsatisfied with our Custom Hair color and that it left your hair feeling sicky. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Hair colorIt was the wrong color 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiWanda - We're sorry to hear your color application wasn't what you were looking for! We're happy to see you've already spoken with one of our licensed colorists, who has sent you a reformulated color for free. We hope this color is just perfect! |