67 642 recensioni dei clienti verificate |
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Perfect colorPerfect color! I was a bit skeptical about this but the color was just right and I'm so happy that I tried it. My colorist, Silvia, got it. I sent a few pics and told her all about my hair and how it reacts to certain colors and explained what I wanted and the color was perfect. Love the kit as it comes with everything that is needed. My hair feels soft after coloring, not dry. Love the shampoo and conditioner they provide. Price is right, too. I recommend that you try this. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Very happy with the ease and end result!I'm thrilled to be able to get this auto shipped to my home. I love the results and how easy it is to tweak the formula if I want it a little more this or that. Great for my budget, too!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Ich bin total begeistertImmer wieder gerne. Bin total begeistert davon. Einfach in der Anwendung und ne tolle Farbe. ♥️ 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Like the new formulaI was unhappy with my original hair color, but was very happy with your response. You sent me a free color kit, and I like the color much better! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Your website is deceptive.I DID NOT SIGN UP FOR AN ONGOING HAIR COLOR DELIVERY. I AM NOT PAYING FOR THIS SECOND DELIVERY YOU TOLD ME ABOUT - AFTER, CONVENIENT FOR YOU, RIGHT - YOU SHIPPED IT . YOUR PHONE HELP IS NOT AT ALL. YOUR WEBSITE MAKES IT DIFFICULT TO SAY NO TO SUBSCRIPTION BECUASE ITS HIDDEN FROM THE ONLINE USER UNTIL YOU CREATE A FIRST ORDER - AND ITS ONLY AFTER THAT FIRST ORDER CAN I FIND CANCEL OR HOLD. I DO NOT EVER WANT ANY ORDERS FROM ESALON AGAIN. I AM NOT INTERESTED IN YOUR FLOOD OF MARKETING EMAILS EITHER. DO YOU THINK PEOPLE COLOR THEIR HAIR EVERY OTHER DAY????? THE COLOR ITSELF WAS NOT GREAT AND ITS DIFFICULT TO USE. BUT MOSTLY ITS YOUR DECEPTIVE SALES PRACTICES THAT CAUSED THIS REVIEW. I NEVER SIGNED UP FOR A SUBSCRIPTION, AND YOU MAKE IT DIFFICULT ON SITE TO FIND AND CANCEL. THIS IS THE ONLY WAY I CAN CONTACT YOUR COMPANY TO MAKE THIS COMPLAINT AND TO CANCEL. 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDonna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Nein ich war nicht zufriedenDie Farbe war viel zu dunkel ich wollte nur ein Bisschen dunkler,jetzt bin ich schwarz auf den Kopf 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSimone H.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
RegretMalgré l’ajustement demandé pour être sûr ma couleur naturelle de base (roux cuivré foncé), suite à une première commande trop foncée, je me retrouve une nouvelle fois châtain foncé ! C’est une déception!!! J’ai cette chance d’avoir une couleur de cheveux peu commune et pour la deuxième fois vous me l’a gâché. C’est un grand non merci pour votre offre ! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiEmilie D. - Merci d'avoir partagé votre expérience avec nous. Votre satisfaction est très importante pour nous, c'est pourquoi nous sommes sincèrement désolés d'apprendre que nous n'avons pas répondu à vos attentes. Nous allons vous contacter par email afin de vous aider et nous restons à votre écoute si vous avez des questions. |
Love these kits!After learning how to color my hair in quarantine, I don't think I'll ever pay to go to a salon again. This system is really easy, and it's so simple. 7 di 7 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Colour first timeWell what can I say, was terrified colouring my own hair after years of salons wondering if the colour would turn out how I wanted it. Why I worried I don’t know the colour was fantastic and so easy to use. This is now on continuous order every four weeks. THANKYOU eSALON I love you. 6 di 6 persone pensano che questa recensione sia utile. Sei d'accordo? |
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PerfectionSent a pic of the color of my daughter’s hair. Colorist matched it spot on! Love this rich red color!! 3 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |