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Color Set
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67 695 recensioni dei clienti verificate |
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Doesn't lastI actually loved the color when it was first done, even though it was a lot lighter on the grey than everywhere else. But it has been less than two weeks since I did this and the grey is already showing through the color. It actually looks like the color is washing out, it is much lighter and duller already. I do use a shampoo for colored hair. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRachel - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Hair texture when using this productOverall I am dissatisfied with the texture of my hair after I use the permanent hair color. My hair feels like hay. I have never experienced this texture with a professional color or color from a box. I was satisfied with the longevity of the color in regards to keeping my grays covered on my first color but this time, my second time, at about 5 weeks I started noticing the grays showing through. Covering grays was the main reason for my trying esalon hair color. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMindy- We’re sorry to hear that your hair felt drier than normal after your application. Since you indicated that you were unhappy with the texture of your hair and color fading to fast we have cancelled your service, as you requested. Again, we apologize that you were dissatisfied with your experience. |
CareyI wish the color had less red and more blood in it 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCarey - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Great quality but color didn't match. Needed a darker Brown.Color was too light for my roots, the picture of the model with brunette with highlights is very close to my color. The product is great quality but definitely not my color! Had to go get a box at store to have my color darker. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJennifer - We’re sorry that your hair color came out uneven. We’d love to remedy this by sending you a complimentary reformulation to provide more even results. We have reached out to you with instructions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope you consider using our service again in the future. |
Loved the colorColor was perfect but it faded completely out in three weeks and severely damaged my hair. I reached out to the company. They asked me to contact my color specialist about changing the color before I ordered next. No mention of what to do with very dry hair. The color that was sent to me was not the problem. Fading and damage was. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKathy- We apologize that your color results faded faster than you were expecting and you hair felt drier than normal. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Awesome!!!!Thank you for the new color formulation. It came out great! I love, love, love eSalon! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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It's great!I love the custom hair color. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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even my stylist approvedjust perfect 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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It's the bestLove the color. Not just a flat brown. Everybody has been commenting on how good my hair looks, so that means it's the best. Thank you 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Custom Dark Blonde Hair ColorThe color was PERFECT! found that using the brush, the color went a lot further and it was easier than I expected. This was a first for me , but by following the instructions, there was enough color to cover my whole head. In the past, I've had to buy two color kits. I love that you can shampoo right after, too. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |