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Color Set
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67 686 recensioni dei clienti verificate |
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Very disappointed. Not I been asking for!Fully diferent then my request to change tone and don't add any maghony but they add fully cooper. Which it's like red with brown. Not good and I'm very sad after I done my hair yesterday afternoon... Too late to go to shop and buy new one to remake again..... 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Magdalena! We are sorry to hear your color hasn't met your expectations. Please check your emails, we got back to you. |
ColorNo me cubrió las canas cómo esperaba y seguí las Instrucciones 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHola, Virginia: Siento que el color no te haya cubierto las canas. Te acabamos de enviar un email para ayudarte. |
EsalonThe colour isn't beige i now have a copper colour in my hair 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Bryannie! We are sorry to hear the colour hasn't met your expectations. Please check your emails, we got back to you to help you further. |
Colour doesn’t match discriptionI’ve ordered ash blond and received warm dark blond. My hair is very warm nearly ginger after hair dye. Far from ash. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDorota C. - Thank you for your feedback! We're so sorry to hear that you are disappointed by the result of your hair colour. We want to work with you and have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |
Colour not as picturedSupposed to be brown/red but came out really bright burgundy - hated this colour! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Iona! We are sorry to hear your color isn't right. Please check your emails, we just got back to you. |
Love the idea but colour not what I wantedI think the colour didn’t work out the way I expected . 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLeah - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
BobbinsNot being funny but how can brown be ginger? The picture I sent was ginger and asked you to Match the tone! You have sent brown 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Sarah! We are sorry to hear your color turned out brown. Please check your emails, we just got back to you. |
Too redI’m pretty sure I said on the initial form I filled in that I didn’t want red in my colour. I’ve done my colour and I have dark auburn hair, not the dark blonde it says on the product. Therefore, I won’t be using this service again! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Jennifer! We are so sorry to hear your color didn't turn out as expected. Please check your emails, we just got back to you. |
pedido no recibidoQuisiera saber porque despues de tanto tiempo aún no he recibido mi pedido, dice que aún está en transito pero eso hace mucho. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHola, Yosika: Siento que no hayas recibido tu pedido. Por favor, revisa tus emails, te acabo de escribir. |
Haarfarbe Mittelblond GoldLeider kann ich die haarfarbe nicht nutzen meine Kopfhaut ist gereizt habe Krusten seitdem ich diese Farbe genommen habe juckt der ganze Kopf ist auch meine erste Färbung gewesen und die Farbe ging schon nach zwei Wochen raus ich werde nicht mehr meine haare färben 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiPetra B. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |