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Color Set
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67 695 recensioni dei clienti verificate |
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ColorThe color is what I want. Downside is my hair is a tangled mess for weeks after I wash it. When I get it colored in the salon it is the exact opposite. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLaura - We’re sorry that your hair felt tangled after your color application. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Better than the BoxThe color is better than the "box" retail brands. However, the color needed to be just a touch darker. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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I find the shampoo to thin not enough lather .The shampoo needs to be thicker , more lather . Apart from that small tweak my friends and family love my colour, I'm always having good comments about the colour , I cannot go back to shop brought brands . 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Beautiful ColorBeautiful rich color....but my hair still has a red tint. Maybe more a a neutralizer or more ash next go round. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Perfect colourThe colour received was perfect but it took 3 washes to get the colour residue out of my hair due to my hair being porous 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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This is NOT your Mom's box of color!I truly dislike sitting in a salon. I know! Everyone else loves it, I do not. Maybe because there are so many stylists in my family and as a kid they constantly wanted to cut my long hair?! So I have been coloring my very salt and pepper hair at home for a long time. Sometimes I'm able to get it from a supply store but usually I just buy it at the drug store. I stopped coloring my hair in October because I wanted to see how much gray I actually have... too many! I ordered eSalon and it arrived within a few days. I put it aside for a couple of days knowing how much I dislike the whole process! What a lovely surprise for me to how pleasant this can really be! Everything you need comes in the box and is set up and ready for you to mix. The color is terrific, I am very pleased with it and I feel great with all of that gray gone! The coverage is wonderful... I just can't say enough about this product!! Thank you, I'll be back in 5 weeks! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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not used yetmy mom had a heart attack and I had to leave home at short notice and have not had a chance to use the product. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great color for naturalistas/ Highlights notColor was as expected. Did not alter or dry out my curls. Tried the highlight kit for the first time. It's not for anyone with thick hair. Not enough product so results were uneven 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Not as expected, quick fadeI wanted to match my highlighted ends to my naturally darker roots. My color ended up with an auburn hue, which I did not want or like. The color began fading within the first week. I loved the packaging, instructions, and helpful personnel. However, the product did not suit my expectations. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRebekah - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Not what I expectedAfter getting my color I followed the instructions word for word and step by step. The color I wound up never showed because it was the same color as my natural hair color. I do have to say that I don't have grey hair now. I'm not sure I will try this again. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMachelle - We're sorry your color did not provide enough of a change from your current color. We see you've already spoken with one of our associates and we are working on formulating a different color that will bring you closer to your goals at no charge. We hope this next color will be your perfect match! |