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Color Set
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67 642 recensioni dei clienti verificate |
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Poor color/Poor customer serviceSubmitted multiple messages after coloring my hair and no one ever sent a reply. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKelly - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Color did not holdI tested this color in two areas: one for 35 minutes and another for 45 minutes. There was no change at all. I am not going to use the rest of the bottle because there is no point. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLaurel - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Blown AwayI have been trying for years to find the right design and color. I have spent a ridiculous amount at salons, home companies, etc. After 6 weeks of using eSalon, my hair is still vibrant with color and highlights. It is the perfect look for me. I will not use anything else ever again. I highly recommend this to everyone! 17 di 18 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Très bon produitJ'ai effectué ma coloration ce week-end et je suis ravie même si je souhaite que ma couleur soit ajustée à mes gouts - Mes cheveux sont doux, et brillants - un peu électrique, mais normal - coloration facile à appliquer, pour ma part, c'est ma fille qui me l'a faite en suivant les instructions faciles à comprendre et à mettre en place. La couleur est belle mais ne correspond à ce que j'attends, je verrai ce que l'on va me proposer pour la prochaine commande 4 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Custom Color SetEasy to use, no obnoxious smell and lovely results! Andrea Marquez revamped my color (she is a genius)and the shading was so pretty! Thank you so much!!!! 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Top!Ich kann nicht viel dazu sagen außer, dass ich es liebe!! Das Farbergebnis war 1:1 identisch mit meiner vorherigen Farbe vom Friseur, sogar noch schöner!! Mich hat’s gestört, dass nach dem Friseurbesuch die Haare ungleichmäßig Kupfer gefärbt waren .. aber bei diesem Color Set war es absolut nicht der Fall und ich war positiv erstaunt, als ich das Endergebnis im Spiegel sah.. So schön gleichmäßig kupferfarbend mit wunderschönen Reflexen!! Ich will diese Farbe UND dieses Set nie wieder missen!!!🥰 7 di 9 persone pensano che questa recensione sia utile. Sei d'accordo? |
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LovelyBrilliant coverage covers grey lovely colour well mixed easy to apply 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Résultat subtile et cheveux rèchesLe changement est subtile par rapport à ce que je voulais, par contre on le voit assez sur les racines. La coloration a énormément asséché mes cheveux. Cela a pris du temps et beaucoup de co-wash pour retrouver des boucles et ne plus avoir les cheveux rèches 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNaima S. - Merci beaucoup d'avoir partagé votre expérience avec nous. Nous espérons trouver avec vous, une formule qui répondra totalement à vos besoins. Nous allons vous contacter par email afin de vous aider. N'hésitez pas à nous poser vos questions, nos coloristes sont à votre écoute. |
Cannot get color correctAfter a year of constantly having to ask for my color adjusted to get it to the tone I desired from the start, one would think that it would be close enough that I may be happy. Instead, my color is awful and I’m spending a significant amount to have corrections done. There was one single time when I was in tears because the color was so bad that I received a complimentary color, other than that I was told that an adjustment would be made for the color that was to come in 8 or so weeks. My spouse cringes after I dye my hair and I try to avoid mirrors. For a company that claims to have a 100% satisfaction guarantee, I haven’t seen any indication they should present themselves as such. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJessica - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Nicht zufriedenLeider bin ich nicht so zufrieden.. Farbe toll.. Aber nach 2x waschen.. Ansatz wieder sichtbar... 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSusanne L. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |