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Color Set
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67 695 recensioni dei clienti verificate |
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sorry did not like this Hair applicationFound the application to be too difficult to remove after application and did not like the colour at all 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiGail - We’re sorry that you had difficulty removing the color from your hair. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Want to cancel thisThe only thing I like is the color, it doesn't last more than a week, and it leaves a greasy film on my hair for 3 days! I want to cancel this, 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDebbie - We’re sorry that your hair felt greasy after your color application and did not provide you with lasting coverage. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Poor customer serviceI tried the product 3 times. Burned my head 3 times and turned my roots orange. When I sent the info to the colorist, I was told I was not applying it correctly, but that they would make some changes with the next shipment. Nothing appeared to change with that shipment. It did not cover all the grays and my grays were showing well prior to the next shipment. I have dyed my hair with home color that lasted longer and colored my hair uniformly at a much cheaper price. I also requested to go lighter and was told that was not possible. I bought a lighter color from Walmart for $8 which lightened my hair with no problems. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJoann- We’re sorry to hear that your results did not turn out as you expected. Since you indicated that you were unhappy with your hair color, we have cancelled your service and current order, as you requested. Again, we apologize that you were dissatisfied with your experience. |
Beautiful colorI love this product! The color is very natural, lots of highlights show through, and I've been getting so many complements! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Grey coverageI thought I was finding a miracle to cover my greys longer than 2 weeks. Loved the color overall. Loved how I have control of an extra 5 minutes for a deeper color. Smells great! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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best color for my hairThe color was great, just what I was looking for. I can not believe I waited so long to order from you. Directions were so easy. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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SOO happy!!! 😀Getting compliments on my hair daily!! Just love the products!! ❤️ 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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AmazingLove it my colour is amazing and my hair has never looked better so many compliments 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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So Easy..Looks Great!I love how easy and foolproof this was! I had my own color assistant to help me choose the best color for me. We were able to email back and forth until I was confident in the final choice and it was spot on perfect! I could never have done this on my own. The instructions were so easy to follow and who can beat the price?!? I'm definitely sticking with this product. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Perfect Red!I decided to change my hair color and sent in a picture of a woman with the shade of red hair that I wanted. The dye that was sent to me gave me exactly what I wanted :) 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |