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Color Set
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67 686 recensioni dei clienti verificate |
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Gray RootsI followed the instruction directly. I even allowed it to stay a bit longer, but I still have gray roots. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCharm - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
No me gustoNo me gusto el resultado a la tercera lavada se cayó 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHola, Mariaelen: Sentimos que tu color se haya ido con los lavados. Por favor revisa tus emails, te acabamos de escribir para poder ayudarte. |
SuckassIf I coyld give 0 I would. This cheapass product caused my hair to fall out!! And turned it green!!!! Fk Green!!!!!!!!! Ugh. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBonita - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via phone call. |
Worst coloringWorst color ever 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTeri - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
RootsColor did not cover grays fully and was too light for my roots 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKathleen - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Color fadedThe color fades too fast after 2 weeks. I want to cancel upcoming oder 9/16 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTammy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Coming out redNo back-and-forth communication with the colorist. I provided my initial request and then this was shipped to me without any talking with me, or showing me a photo. I ran with it and now my hair is -- again -- quite red. I am mostly disappointed in the way this was handled. I'm also repeatedly saying I don't want red. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNatassia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via email. Please let us know if there is anything else we can do to help! |
Nicht die gewünschte FarbeNicht die gewünschte Farbe, langweilig, möchte sie nicht erneut kaufen... 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJacqueline G. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Not enough dye for long thick hair, root color wasn’t dark enoughMy roots are quite a bit lighter then the rest of my hair and I don’t need a full bottle for my roots but could have used a bottle and half to two bottles for the rest of my hair. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiVanessa - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Anwendung der Farbe sehr gut, aber das Ergebnis ist wahnsinnig dunkelDie Coloration lässt sich kinderleicht anwenden, hat eine tolle Textur und einen angenehmen Geruch. Da mir die Intensivtönung schon nach dem Auftragen auf dem Ansatz sehr dunkel erschien, lies ich die Längen statt 10 nur 5 Minuten einwirken. Das Ergebnis ist leider trotzdem sehr dunkel geworden - ein Dunkel- statt ein Hellbraun. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJasmin P. - Vielen Dank für Ihre Produktbewertung. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |