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Color Set
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67 695 recensioni dei clienti verificate |
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Really nice colorReally enjoy using eSalon. Color is just as good as my stylist was using and I can color my hair at home which is more accommodating to my busy schedule 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Easy to do!Very easy to do and natural color! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Perfect color!I love my esalon color and get MANY compliments on my hair!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Awesome ColorI love my color, I get compliments very often on my hair and hair color Antionette 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Thanks for the helpVanesssa, the extra gold was perfect! I love my new color. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Last colorWas a little upset it didn't hold it color this time was out before 2 weeks. 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAnita- We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Shade/rootsI like the overall color but after a few washes. I wish my roots weren't so light brown as it frames my face and makes me look older. Can we make the overall result less brown? 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiApril - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Not what I expectedIt was great getting my own little salon via mail. However, the final color was not what I expected or what the picture/model showed. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiClaudia - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Poor gray coverageI was disappointed by the gray coverage. I was really clear that I wanted this to cover my gray roots and it did for a few days and it started to let the gray show through, and I use haircare products for colored hair. The rest of my hair, where I pulled it through, was a lovely color but I bought this specifically for the gray coverage. On another note, I think your packaging is great and makes the coloring experience feel special. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSloane- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
NiceI really like the color and the way my hair feels for weeks but after the 2nd week, my greys where showing again 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiOfelia - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |