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Color Set
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67 695 recensioni dei clienti verificate |
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Color was greatThe color itself looks great; however, it hasn't even lasted a month before my stubborn grays have started to show again. I also didn't like the shampoo that well. It made my hair feel wiry and have lots of static. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRachel- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
ColorColor was very dark. Looks more like a dark brunette than a golden brown. I need it lighter. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCrystal - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
DissapointedI think the product itself is good and gentle to my hair. I really would like to love this product and the convenience of home delivery. BUT they did not get my color right. And that is so dissapointing as I sent pictures of my hair for them to match it as I only need to touch up my roots but need to blend with the rest of my already colored hair which was lighter. Instead they sent me a color so dark that not even 5 minutes on my hair my roots where turning black and had to washed it out. Washing it bled thru the rest of my hair and ruined my highlights. Which I specifically put on my notes when I ordered that I have blond highlights. Now my hair is black and after emailing esalon on what happened, their recommendation... to go to a professional salon if I wanted it lightened. Really? It was done in the salon in the first place professionally and it was lighter! Totally disappointed! Hope you will have a better out come. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKat - We apologize that your eSalon experience has been unsatisfactory. Since the color results did not turn out as you expected, we have gone ahead and refunded you for your most recent color, per our Satisfaction Guarantee. Again, we apologize that you were unhappy with your results |
Love the colorI finally found a good color that I love, it totally covered all my gray the only problem was it did make my hair straw like as I washed it out but the conditioner which I didn't have enough of made the hair that I put it in soft but what I couldn't get the conditioner in feels a little sticky now that it's dry. I would recommend sending more conditioner for people with longer hair. This is definately salon grade because when I think about it every time I go to the salon after she rinses out my hair she puts in a leave in conditioner for about 5 minutes. I will actually have to buy some for the next time I wash my hair. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSarah - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and made adjustments for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Don't like itI don't like how my hair feels, product makes it feel sticky. The color is ok, but after washing it out, my hair feels stiff, not soft at all. I won't be buying anymore of this. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiStacey- We’re sorry that your hair felt stiff after your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Not what I expectedThe color was darker than it suppose to be. Had to spend more money to have it fixed. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAmanda - We apologize that you are unsatisfied with your color results. Since the color turned out darker than you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we are sorry that your experience was unsatisfactory and hope that we can help you with this matter. |
Convenient as well as great colorI like having it shipped directly to me. The color is great and last longer than what you can buy at the beauty supply stores. It is a thicker formula and does take a bit of effort to rinse out. But if you don't mind taking some extra time to wash it out of your hair, I think you will like the results. 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Luxurious!Absolutely love the hair color products. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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I love this product!I've tried several at home hair dyes and this is by far the best product! I love my hair color! I would 100 % recommend it 💜 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Me only Better!Easy to use product with great results. Of all the colouring products I have used, my eSalon formula suits me best. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |