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Color Set
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67 669 recensioni dei clienti verificate |
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Nice but not on meMy roots didn’t cover as well as i wanted, they were much lighter than my ends. I wanted a natural transition from roots to ends. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKeisha - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Colour has changed.Even though the colour is quite dark when it’s developing,, the end result is very light and reddish. Not at all like the colour in the past I used to get from esalon I added some photos on my profile 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCarola - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My hair is black.I ordered brown. The picture showed my hair would be brown. My hair is black! I am not happy at all. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMariena M. - Thank you for your feedback. We are so sorry to hear our colour did not meet your expectations. Our Colour Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Waste of timeI now have ginger roots, the colour should be light brown. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Caroline! We are sorry to hear that your custom bled didn't meet your expectations. Please check your emails, we have contacted you to help you further. |
Almost brown Vs blondsNot the color and doesn’t match my hair 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLisa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Good productThe colour result was too dark for me. The product, however, is very good… lots of shine & good condition & straight forward to follow instructions. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Suzanne! We are sorry to hear that the color was darker than expected. Please check your emails, we got back to you to help you further. |
Waist of moneyDoesn't cover any white hair, don't fall for it 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Shermin! We are so sorry to hear that your hair color didn't meet your expectations. Please check your emails, we just got back to you to help you further. |
DevolucionNo me fue entregado el pedido me lo dejaron en otro sitio que no pude recoger por horarios laborales y lo han devuelto. Por favor pónganse en contacto. Ya he realizado el cambio de dirección. Para la entrega del pedido. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHola, Rosa: Sentimos que no hayas recibido tu pedido. Revisaremos tu caso y nos pondremos en contacto contigo a la mayor brevedad posible. Por favor, comprueba tus emails. |
no grey covereddirections were clear and i accurately followed them - except that i did run fingers through hair right before washing . my greys at roots and temples were like i did nothing to them . i did appreciate the no ammonia dye - just didn’t work for me 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJeanne - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No gray coverageI requested gray coverage when I order, but this doesn’t even come close to covering my gray! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSharon - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |