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Color Set
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67 649 recensioni dei clienti verificate |
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Ware nicht erhaltenGeld abgebucht, Ware nicht angekommen Abo deshalb gekündigt! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiInes W. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Ihre Bestellung bei Ihnen noch nicht eingetroffen ist! Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
not happyThis hair color was not easy to get off my skin, it took me about 30 minutes to rinse it all out of my hair and didn't even last a whole month. I am cancelling my subscription. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRebecca - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
PerfectThis color was matched perfect to my natural color! 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Fantastic!This product is great because there is no oder during process, no itchy scalp,easy to apply and most of all the color is perfect. 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Best so farBeautiful color will have to see how it lasts through some shampoos. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Farbe wurde überarbeitetDie Farbe, die ich haben wollte, wurde vom Team mega positiv verändert!!! Danke dafür nochmal 1 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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easy to use but didnt lasti had grey hair exposed in 7 days but application was easy 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLauren - We truly appreciate your feedback! Upon reviewing your profile, we see that you are currently working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great color, just as advertisedThis is a great medium brown, with gold hints and no red or coppery tones, which is the reason I got this color. The only concern I have is that this color does not last as long on roots as I would like. It does fade on the roots after about a week, so I am experimenting with perhaps leaving it on longer than 15 minutes. That doesn't change the fact that its wonderful color for a medium brunette, the trick is in the technique. Esalon has a lot of helpful hints on their site. Updated on Sep 13, 2023: The solution to the roots problem was to slightly darken the color. That did take care of the root fade problem and the overall gray coverage was better. It didn't lose the gold tinge at all and the shade is not too dark, but this worked. I had almmost given up on getting it right but the colorist suggested a slight darkening and yep - that did it. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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CouleurCouleur mieux Mais toujours des cheveux blanc qui ressorte rapidement 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAnnabel G. - Merci beaucoup pour votre commentaire. Nous sommes désolés d'apprendre que la couverture des cheveux blancs ne soit pas optimale. Nous souhaitons vous aider et trouver une solution. Nos coloristes vont ajuster votre coloration sur-mesure selon vos besoins. Nous allons vous contacter par email pour plus de détail. |
Asked for a lighter red color, I got a brown with a touch of red hue.I asked for a lighter red color, because the red I was being sent was too dark. What I got was brown with a slight hint of red. From birth I’ve always been a strawberry blonde, not brown. Ugh. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLynne - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |