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Color Set
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67 642 recensioni dei clienti verificate |
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ColorationTrès déçu, pas de pouvoir couvrant correctement les cheveux blancs, et la couleur ne tient pas 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCorinne B. - Merci beaucoup pour votre commentaire. Nous sommes sincèrement désolés d'apprendre que votre coloration n'a pas répondu à vos attentes. Notre garantie Coloration Heureuse est primordiale pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation. À très vite ! |
1ere commandeA peine reçu, déjà essayé. La coloration est facile à appliquer, elle ne pique pas (formule sans amonniaque pour ma part). La notice explicative est simple et très clair, pas besoin de passer des heures à la lire, les étapes sont bien expliquées. Elle se rince facilement et rend les cheveux doux même avant le shampoing et le soin. Une légère modification avait été effectué, j'en ai été informé. La couleur me convient, les reflets cuivré-acajou sont très jolis. Les quantités était suffisante pour mes cheveux, pourtant au premier abord je me suis dite que je n'en aurais pas assez, au final il restait un petit fond dans les flacons. Coloration en deux étapes sur cheveux très long. Le service client est également très bien, je les ai contacté pour plus d'informations, la première personne était très aimable ce qui est rare de nos jours, la seconde personne Thibault était également très gentil, il a répondu à toutes mes questions. Je recommande sans hésiter. Je poursuis mon abonnement avec plaisir. 8 di 8 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Satisfaction.Très bien. Facilité d' applications. 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love, love, love!The color was perfect, and it covered my grey hair's. It looks like I just came from the salon! 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great depth of colorThis color product leaves my hair feeling soft and healthy. It feels like the color is more fade resistant than store bought treatments. Professional results on my schedule at home. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love my colourMy first try with ESalon didn't achieve the right colour, I wanted a deep burgundy brown red and the colour was too brown for me. I contacted the consultant who remixed my blend and the next time the colour was 100% perfect. The only thing I find is that the colour fades fast, that's true for red pigments in general but this colour seems to fade even faster, so this month I've ordered the tint rinse and colour protect boost and I'll see if that preserves the vibrancy a bit longer this month. I'd give the colour 5 stars if I could fix the fading issue so fingers crossed 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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May change colorI really liked the color the first time since I was coloring my uncolored hair. The last 2 times I have not liked the color as much. I may adjust the color this next time 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiWendy - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Roots are orangeFollowed the directions to t and my roots are BRIGHT ORANGE. Absolutely disappointed is an understatement 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Chelsea! We are sorry to hear that your roots are bright orange. Please check your emails, we just got back to you to help you further. |
2nd timeI think this is my fault. My colour looks very ginger now. I don’t like it I’m afraid 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Liegh! We are sorry to hear that your hair looks ginger. Please check your emails, we just got back to you to help you further. |
Feels very chemical with dried and damaged hairThe smell of chemicals persisted even after another shampoo wash. My hair looks dry and dull. I wish they were using more natural ingredients. My scalp developed dryness and a mild dandruff. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Katarzyna! We apologize for any inconvenience with your hair dye. Please check your emails, we just got back to you to help you further. |