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67 695 recensioni dei clienti verificate |
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For grey temples and centre partingVery fiddly to apply and seemed to take ages. Did not colour greys in my centre parting. Colour overall fine, but a bit flat and lacking dimensions. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJS- We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
hair colorcolor fades fast 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTina - We’re sorry that your hair color is fading faster than you expected. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. We look forward to creating your complimentary reformulation and hope to provide you with a color that will provide longer lasting results. |
Very easy to useDidn't cover the gray for as long as I would have liked!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHolly - We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and send you a free reformulation. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
Expected colorHmm, sad to write this review. My before hair color was dark brown and I wanted to get entirely copper colored hair from Esalon. The package and instructions came very professionally and i followed every details to how to color my hair. The result was I did not get copper colored hair and my previous color more likely to dominated on my hair. If i get how many percentage of copper from 100%, I would say 15% of copper color on my hair. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTuul - We're sorry your color was not as copper as you expected and we would love to help. Per our Satisfaction Guarantee, we have added a free order credit to your account and your colorist will offer suggestions for your reformulation. We look forward to providing a gorgeous copper color for you! |
My colorI am happy with my color. I had a little trouble coloring my roots. I had a place in the front that the color didn't cover the grey. I colored it first so I'm now real sure what happened. I'll keep trying. Thanks 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Always Exactly the Right ColorLooks natural and great. I couldn't ask for better. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Color is fantastic!My order arrived in just a few days, the instructions were easy to follow and the color was exactly what I wanted. It has been 3 weeks and there is no sign of any fading. I love it! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Going back to my roots!Very pleased with outcome of colour...excellent covering of grey hair at roots & lovely rich overall colour! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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This stuff is amazing!I love how custom this is! The color is beautiful and always seems to fit me perfectly. Looking forward to my new "darker shade" shipment I requested! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great dimension to colorLove the highlights in the color 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |