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Color Set
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67 642 recensioni dei clienti verificate |
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UnzufriedenUnzufrieden mit den Farbton, 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiGiuseppa R. -Vielen Dank für Ihre Produktbewertung. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Unreal resultsMy hair is red, which is hard to dye, and I also had bleached ends. I wanted a darker red, but not a purple or orange red (with me?)...and eSalon TOTALLY DELIVERED. The instructions were personalized for my hair and so easy to follow. The results are *chef's kiss*. So pleased! 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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SO HappyAfter a lifetime of dying my own hair, I splurged and spent four years having my hair salon dyed. I decided to tighten my budget, but didn’t want to destroy my hair, I went with esalon. My hair is soft, the color is what I had hoped, and I would highly recommend esalon. 2 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love the ColorHave used this color twice and loved it both times, just a hint of red in the color. Lots of compliments. 2 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Instagram Ad WinAfter spending over $100 at the salon for every root touchup, I needed to try something else and Instagram knew it. I clicked the ad, chose my color, described my desired result, and uploaded a photo. I was very pleasantly surprised with eSalon's customer service; I was contacted by a team member who explained that the color I chose would not give me the result I said I wanted and she suggested another color. I took her advice and the package arrived a few days later. The kit was complete with gloves and a brush, which I found super helpful for doing a root touch up. I chose a non-ammonia formula, so there was no stink. The formula was thick so there was no drip. The color came out great and covered all the grays! I'm very happy with this so far and plan to use it for my next root touch up. 1 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Color adjustmentBeautiful 1 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Maybe next timeDon't like how dry my hair felt and afraid to try a stronger color bcuz it left my hair very very dry and did not cover my grey 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJacqueline - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Too Bright and not at all a nice colourI was expecting a Dark Brown with a Mahogany undertone - Images provided of existing colour to aid as requested with the explanation/request. I used following the instructions provided, but the end result was a harsh and bright red that didn't suit me or look appealing (having been red before this was simply not a nice red). I've had no issue with colour previously from here, was always very happy with the results. Maybe someone miscalculated or formulated on this occasion, as looking more in-depth at the formulation details online it mentions lighter...not at all what I asked about, as I'm naturally on the darker side with my hair and wanted to stay closer to that. I did immediately contact to query and raise the issue, no response as of yet which is disappointing. This has greatly damaged my opinion and trust in the process and product. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Talitha! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Keine Grauabdeckung, Menge nicht ausreichendDie Menge der Farbe reicht leider überhaupt nicht aus für etwas längeres Haar (schulterlang!) . Zudem ist die Coloration ziemlich dunkel und nicht natürlich und deckt leider auch die kleinen grauen Häärchen nicht ab. Ich habe mehrfach mitgeteilt dass ich nicht zufrieden bin und dennoch keine Rückmeldung erhalten, stattdessen wurden die Beträge fleißig weiter abgebucht! Von Garantie und Professionalität keine Spur 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJennifer U. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Too orangeNot seems natural 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Victoria! We are sorry to hear that your color was too orange. Please check your emails, we just got back to you to help you further. |