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Color Set
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67 695 recensioni dei clienti verificate |
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Arrived pronto!I am amazed at how quickly my new color arrived. Unfortunately, I didn't dream it would arrive so fast so I colored my hair at home already. I am trying to decide what my next step is...but for you who have ordered be patient. It will be at your front door go in just a few days! Will update as soon as I use color! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love this product!I used this for a year and loved it. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Perfect Color and Easy To DoIt was a leap of faith to try coloring my hair myself after having my stylist do it for years. I was tired of paying $200 every two months! With eSalon, the colorist that made my perfect color understood what I was looking for. I love the look and feel of my hair now and the auto delivery feature is the best! Thank you eSalon! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great colorLove the color!? 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Perfect colorBeen trying for yrs to get this color and esalon got it right the first tIrme. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Best Color EverNot even my stylist matches color like e salon!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great colorI like the color but it doesn't seem to cover the white hair I have. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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coverage of gray rootsThis is the first time I used eSalon hair color and I have to say I was less then pleased with the results. It definitely did not cover my gray roots completely. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKathy - We apologize that your color did not provide proper gray coverage. We've added a free order credit to your account and we see that your colorist has already made the correct adjustments for you. Again, we’re sorry that you were unhappy with your experience and look forward to crafting your custom reformulation. |
Not enough product to even begin in my hair.I've tried to leave a "note", but website will not accept and let me leave note for my colourist. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRobin - We apologize for any confusion. You are able to leave notes for future orders once your processing order has shipped, and if there is a current order processing you can contact us directly to change your order to ensure we receive your message in time. We see that you successfully contacted your colorist, who adjusted your order to send you the correct amount of product for your hair. We look forward to your feedback on your results! |
My hair looks horrible...ugh!When I opened the box I was really impressed. Everything was great till I started to dry and I could see the color. My roots are a washed out red and the rest of my hair didn't change at all. I was very upset. I followed the directions and had a friend that was a cosmetologist apply the color. I don't want to order again unless I can be explained to exactly what went wrong. Thank you. I would like a refund too. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAngie - We’re sorry that you were disappointed with your initial results. We have reviewed your account and see that your colorist has received your feedback and reached out to you to explain your results. We see you accepted our free reformulation offer over a refund, per our Satisfaction Guarantee, so we then processed a complimentary reformulation designed to better suit your needs. We truly value your experience as a client and hope to receive your feedback on your reformulation soon. |