67 686 recensioni dei clienti verificate |
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Love my custom color!Very Happy with my Holiday look. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Color treated kitThe best kit I have ever used. Easy to use and has everything you need. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Haven't used it yetHaven't used it yet. Looking foreword to it in the new year! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Very Nice ColorThe color was true to the color I expected and was a nice brown. The instructions were clear and the kit was nice quality. I used the brush that came with as the applicator and liked that. My complaint is that 1 of the 2 bottles had opened at the top and some liquid spilled out inside the package during shipping. Not thrilled with that. Otherwise happy with everything else. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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I was sent a dark blonde but it was clearly dark red not what I wantedI really want to try and color my hair at home but I do not want it red I am not sure what I can do now or in the future when it needs coloring I cannot walk around a red head.Please help what can I do to fix this?? I like the esalon concept just wish the color was not red. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTammie- We apologize that your color turned out differently than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color to better suit your needs. So we have credited your account for one complimentary hair color order. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. Again, we’re sorry that you were unhappy with your experience and look forward to crafting your custom reformulation. |
Custom color? Wrong!I was contacted by Esalon saying they basically didn't think my chosen color was right for me so I allowed them to 'change' it for me. Big Mistake! I hate my color & been forced to look at this ugly (real dirty looking) blond color every day! No one would look good with this color- it's awful! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiStacy- We apologize that your color turned out differently than you expected. We see that you have spoken with your Colorist regarding this matter and we are currently processing a complimentary reformulated color for you. Again, we’re sorry that you were unhappy with your experience and look forward to crafting your custom reformulation. |
The best color I've ever usedThis color is the best I've ever used, I've tried all the brands available at the stores and even had professional treatment and I like the way my hair looks and feels better with Esalon 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great results!I was quite nervous before doing my eSalon color. However, I feel like my colorist, Brittany, absolutely understood what I was looking for. My husband helped me apply the color ( EEK!) and the results are fabulous. I will now recommended sEason to all my friends. Thank you so much for my color and saving me a lot of money! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love this productSo thankful I found this site & product. Great product. Recommend to my friends. I'm very satisfied with this product. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Best hair colorI love this product, the price is very reasonable. The quality is up to pair of a professional hair color,at a fraction of the cost. I also enjoy receiving notice of my shipment and I have the option of delaying the shipment or changing the color. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |