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Color Set
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67 649 recensioni dei clienti verificate |
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So glad to be back!!I left eSalon for a year or two thinking it was easier to just have a salon do my hair color. Each time I go, I bring pictures and describe what I want and never get it. I could have gone to my last salon and paid $225 (honestly!! $150/hour and she said it would take 1.5 hours) for color I probably would still be unhappy with. So, I thought why not give eSalon another try - I was always happy with the color. Well, I spoke to a colorist at eSalon and was a little nervous to try this new color but... it is exactly what I wanted. The quality is so good - no itchy scalp and the reps at esalon couldn't have been more patient and understanding with me. I will never leave again!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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It workedBeautiful maybe one tone darker next time I am sending pictures 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Kühles BeigeAlles gut geklappt doch es riecht sehr stark mir wurde schlecht. Die Farbe ist okay besser wie letztes mal. Ich bleibe mal dabei! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Nicht zufriedenIch bin leider mit dem Ergebnis nicht zufrieden die Farbe entspricht nicht meine Erwartungen. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiGrecea D. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Disappointed with colorI did not care for the color or coverage. I have done my hair at home for years using a brand I can buy at store. The esalon color was dull and did not blend grays. Harder to use also. Sorry would not use again 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCheryl - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Keine GrauabdeckungHatte mir mehr erhofft,speziell die Grauabdeckung an den Schläfen und die seitlichen Bereiche. Ich habe mich strikt an die Anweisungen gehalten.Schade, vielleicht muss ich es länger einwirken lassen. Ich hoffe, ich bekomme hier noch eine Info. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiClaudia M - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Sie mit der Grauabdeckung unzufrieden sind. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Unfortunate outcomeThe color is beautiful but it was everything I requested to avoid. I requested to stay away from red and not too dark. On the plus side, it covered my grays but now I have a color that I dislike. In other words, I paid for a color that I wanted to avoid. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMartha - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No me gustoMe puso o raíz clara no entendí porq 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHola, Chakira: Sentimos que no te haya gustado el resultado de tu color. Por favor, revisa tus emails, te acabamos de escribir. |
Wow! Awesome!!!Thank you so much for your time and expertise on my updated color. I’ve been with you since 2014 and in 2023 decided to go to a salon in my area for a cut and a new look with my color. I went 3 times. They did really well the first time but had almost turned my hair blond by the 3rd time. I came back to eSalon and told you what I wanted and Oh My Gosh! I simply sent a pic, explained what color I was hoping for and it turned out better than I even expected. I don’t know how you did it. I’m so happy! It’s back to my more regular color with a hint of Ash which I love because I’m getting older and needed to blend the gray. It’s been 3 weeks and I got a nice compliment this morning from my daughter saying how she loves my color. Thank you so much!!! I’m very pleased and amazed at how professional and exceptional you all are. Love your company!!! Thanks for caring❤️ 9 di 10 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Salon colour at less than half the priceHave been using eSalon for 6 years now and have only had professional results. Even my hairdresser commented on how good my colour was and was visibly surprised when I said I’d done it at home! Have saved so much money and only go to hairdresser for a trim now. 8 di 9 persone pensano che questa recensione sia utile. Sei d'accordo? |