67 686 recensioni dei clienti verificate |
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Not for meNot the product fault but my hair is not accepting color now, so a waste of money to try. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Hair colorCoverage is great, but still coming out with too much red highlights. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJanet - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Could have been better.I was not impressed with my most recent order. I was only looking to go a little bit lighter and received only the root touch-up so I went to a salon and asked if this was customary and they said no. They did advise me as to how I should apply it and I utilized what was sent to the best of my ability. I don't think I will be ordering from eSalon any longer. Thanx. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMartha - We apologize for any confusion with your recent hair color order. One of the benefits of eSalon is that your hair color is personally tailored, your personal colorist adjusted your formulation and instructions based on the comments you had made. We will be reaching out shortly to see how we can best assist you. Again, we apologize that you were dissatisfied with your experience. |
Poor coverage, wrong colorAfter 3 tries I decided to cancel because it has never truly been the color I wanted, the color fades fast, and it's too expensive for being a poor quality. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiOmayra - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
hair colorSo far the color is beautiful. I am waiting to see how it fares over time. My colorist agrees that the color is natural and was easy to use. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Ease of colorI like that I don't have to make an appointment to get the color done is a plus. I like being able to do my own color when I have time. I have had a cosmetologist license for over 20 years and this is one of the best color options out there. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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I love eSalon!!!I did my roots for the first time using eSalon and I must say I am totally impress...They match my color 100%...Not only does it look like a professional hair dresser did my hair but it was Sooooooooo much cheaper!!! Thank you eSalon I will only use your product from now now!!! Regards, Lynn S. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Glamorous hairThis product makes my hair look shiny and healthy. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Hair ColorYour company changed my mind about doing my own color. The color is beautiful and last a good 6to8 weeks between touch ups. Best color also. Product is hands down right up there with any salon color treatment. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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~Awesome~I really, really love my Esalon colour! My hair stylist isn't too thrilled :( but I've saved so much time & money! I look forward to getting my colour in the mail and really enjoy the personalization! As for my hair, it looks great!! I've been using eSalon for almost two years now and will continue to be a loyal customer. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |