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Color Set
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67 658 recensioni dei clienti verificate |
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RootsWas really careful putting it on but root's are coming through after 2weeks 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCarole H.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Easy directions and overall applicationI have stubborns grays, so I have a few that resisted the root coverage, despite starting the area first and leaving the product in for an extended amount of time. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSusan - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Warm tones onlyMy 3rd purchase, and the color is always too warm. I asked for a neutral and to match my darker roots and instead they lifted the color to match my ends. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRachel - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
No me gustó el color y no dura sino 15 díasNo me gustó el color y fuera solo 15 días 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiEsperanza - Lamentamos que no esté satisfecho con los resultados de su pedido reciente. Vemos que su colorista revisó sus comentarios y ajustó la fórmula para su próximo pedido de color para ofrecer resultados que se adapten mejor a sus necesidades. Esperamos escuchar pronto sus comentarios sobre esta nueva formulación. |
Tono no deseadoBuen Dia, la verdad no me gusto el tono, quedo mas oscuro del tono que ya tenia, segui las indicaciones anexas en mi orden. Aunque venia retoque de raices, canas. Ese no es mi problema. No tengo canas aun. Deseo cancelar mi autoenvio. Antes de mi ultima compra intente cancelar y no me lo permitio. Me puede ayudar con eso. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMaria - ¡Gracias por comunicarte! Lamentamos saber que su fórmula de color salió más oscura de lo que esperaba. ¡Garantía de felicidad de color al rescate! Un experto en color se comunicará con usted por correo electrónico en breve para trabajar con usted para encontrar una solución y acercarlo un paso más a alcanzar sus sueños de cabello perfecto. |
Not what I wanted.I’m having a hard time getting a good color match. The product is easy to use at home but the color is not right. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMary - We’re so sorry to hear that you were disappointed by the results of your color application. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
too redm\not happy with the red tones 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSuzan - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
MehHair color ok a bit dark and it doesn’t seem to give me the same increased body as when I get it done in a salon 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKathy - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Not what I had hopedI tried this one time. Although they were willing to change the color match, that wouldn't change the fact that the color faded out in less than a week. I have used home color for years and never had that happen. Will not use this again. Two stars (not one) for the cool kit and quick response to concerns. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBarbara - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind. Please keep your eye out for an email from us! We truly appreciate your feedback. |
the red mahogany showed up in splotches...the redmahogany showed up in splotches on my head and very reddish on my part and grey areas not cool. on the ends it lightened my hair just a scosh not cool. i have brown/black hair from various nationalities in my ethnic background. sorry but this looks like drit! i need a shade that goes with my brown/black hair that will make my sparkling blue eyes pop out at you! help! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJeanne - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |