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67 686 recensioni dei clienti verificate |
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Awesome Gray coverageMy color came out exactly as I wanted it and the gray coverage was perfect. I do not have money for salons and was using OTC hair color which was fine until the grays became too difficult to color. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Beautiful colorI was a little concerned the color would be too blonde or red but instead it's perfect. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Fantastic hair colorEverything about the products I really liked. From the gray coverage to the great smelling shampoo and conditioner. All my other colors would have my hair very dry and frizzy. Also it takes the guess work out of coloring. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Perfect colorI was having a hard time finding the right color esalons team suggested I send them a photo to do a personal color thank goodness I did I was way off .I know if I would have just put a photo in when asked it would've saved time alot of us don't like our pictures 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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So convenient and reliableThe color always matches. My only complaint would be the strong chemical odor but I realize that is usually the case with permanent products 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Hair colorHave had my hair colored at salon for many years - wasn't disappointed with color, but the grey coverage. Since using ESalon hair color the grey slowly reappears, but not the very next week (like the salon color did) 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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new color treatmenthave a new colorist.....i like to change my color have fun and until recently I trusted my stylist but she did something I hated and I had to grab a box the next day and go over it since that I found esalon and now will use and do myself all the same fun techniques that I paid her cause I know how to do it i just paid her a fortune to do it....oh well so sad for her.... 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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To dark on my rootsneed a lighter color 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKay - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Hair colorMy hair is difficult to color, so I called and spoke with a colorist. The color still turned out horrible! I even sent pictures. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNatalie - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
SadI didn't like the color so different then last time was so wanting a shade lighter and this is not lighter its darker Yucky! Good Thing Is Its Been Three Days And I Haven't Seen gray yet! I really needed this color to be right. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiVanessa- Thank you for sharing your feedback with us. We apologize that your hair color did not turn out as expected. Per our Satisfaction Guarantee, we have gone ahead and reached out to you regarding this matter to best understand your hair color needs. Again, we are sorry that your recent color was not completely satisfactory. |