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Color Set
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67 649 recensioni dei clienti verificate |
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I hope mine was formulated wrong.What I wanted was NOT what came out. I am a copper/blonde/ strawberry blonde & what I ordered was that color too to bring back my youth hair colors. What I got....a magenta type color. It was horrible. I washed my hair in dandruff shampoo mixed w Emergen C vit powder that evening then the next day to remove the product. Never again. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAlicia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Absolutely Perfect Hair ColourTried whilst my usual stylist went on maternity leave. Reticent at first however, my husband (temporary colourist) 😉 and I were very impressed with the results. Furthermore, during a recent salon trip for a cut my temporary stylist she couldn’t believe how lovely my hair colour was and said she must ask my usual stylist how she got such a fabulous result. I didn’t have the heart to tell her who the credit went to so I thought I’d share here instead! Suffice to say, my husband is now my new permanent colourist. The best blended colour ever. Totally matched my highlighted re-growth. Tip, send in a photo as I think it really does help the colourist get the correct blend & finish. 12 di 12 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Better than high end salon color!eSalon listens and they get it just right. Amazing gray coverage and color. Very simple to use and love that they offer ammonia free color. So much better than spending a fortune at a salon with sub par service and results. 11 di 11 persone pensano che questa recensione sia utile. Sei d'accordo? |
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El mejor Color para mi cabello que he comprado.Gracias por toda la ayuda Danielle es mi colorista, de verdad que este color set que me llego ahora cubrió toda las expectativas. Luego de usar el primero set y no estar contenta con el resultado, se esmeraron para asesorarme y lograr lo que deseaba. 100 por ciento recomendado, mis canas se taparon totalmente y el color mejoró muchísimo, quitando un poco el tono cobre que tenía. Estoy fascinada, todo tan exclusivo. Feliz! Gracias 5 di 5 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Last formulationMy color keeps getting lighter and lighter, now it’s too light and continues to be too gold 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDonna - We’re sorry to hear that your color came out lighter than you expected. Not to worry, your colorist is working hard to review your requests, and adjust your next order. We look forward to crafting your custom color! |
Colour not as per my photoThe colour was not as per photo that I’d sent. Also, it was sent to the wrong address. I’ve checked my account & it was sent to an old work address, when the shipping address on my account is my home address & correct. There was not enough red in my colour so my hair now looks purple! Very disappointed. Also, after a lotof searching I was unable to contact customer services to give them this feedback…… not the best, sadly. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Lucy! We apologize for the inconvenient with your color and the delivery. Please check your emails, we just got back to you to help you further. |
There was too much red.I wanted more of a copper golden color. There was entirely too much red in this selection. I wanted more of a brown with copper but since that is not working out, I would have to go to a golden-brown shade. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJoAnn - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
It wasn't the color I was thinking of.My roots turned light blond and my hair turned brown? Am I thinking of wrong color?. I really hate it. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMelissa - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Cancel subscriptionDid not work well!!!! Please cancel subscription!!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSheila - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Absolutely stunningI love everything about this. I love my new hair colour 😍 I love the packaging, the delivery time, the offer and the attention to detail. Would recommended to anyone and everyone. Thank you so much 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |