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Color Set
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67 649 recensioni dei clienti verificate |
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Not happy!I would not recommend eSalon to anyone. The hair color has a VERY strong chemical smell (just like a drug store brand) even after shampooing twice! And the 2nd bottle of color that I paid for, was a huge mistake -- a very dark purple (when I requested strawberry blonde)! I didn't have enough color in the first bottle, to finish coloring all of my long hair. Nope! I'm going back to Madson-Reed! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCarolyn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guaranteekeep is something we always stand behind, and we will work with you to meet your hair color goals. Please your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Odor too strongColor too dark. Odor too strong. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMaryAnne - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guaranteekeep is something we always stand behind, and we will work with you to meet your hair color goals. Please your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DisappointedThis is my third time using.. grays showing through on hairline!hope my hair is not getting resistant! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiVicki- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Grey coverageI was disappointed that the gray hairs above my forehead did not get colored. Is there a product I can apply for stubborn grays before putting on the color. I saturated this area with color and the gray hairs are still showing. Please respond. Thanks! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSandra- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
DonnaI dyed my hair today my hair is soft I'd like the color but it still didn't hide all of my gray and I followed the instructions 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDonna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color was darker than expectedThe color was so dark, darker than it showed when I ordered it. Not bad, but way darker than I was expecting. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRachel- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Good Product, Cover does not last longThe product leaves my hair silky and smooth, but am struggling to find the correct color and for the color to cover my gray hair for more than 2 weeks. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAnita - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My rootsI applied as instructed but it missed my roots completely. Doesn't matter what angle I take a picture....horrible looking. Please see pics in my account. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLindsey- We truly appreciate your feedback! Upon reviewing your profile, we see that you are currently working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
propylene glycolDepuis plusieurs mois que j'utilise les colorations e salon, j'ai vu mes cheveux devenir très secs. même une forte dose de démêlant ne suffit plus à les rendre doux. la faute au propylène glycol que contient la coloration. J'arrête ce jour mon abonnement et vais trouver une coloration moins agressive. dommage 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMuriel - Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires. Nous sommes désolés d’apprendre que vous n’êtes pas satisfaite de votre expérience. Nous voulons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous espérons pouvoir vous aider, nous vous avons envoyé un email avec plus d'informations ! |
AnnulationcommandeJe souhaite arrêter mes commande j ai voulu essayer mais ça ne correspond pas à ce que j attendais pour le prix merci d annuler toute mes commandes 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNatia - Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue. Notre garantie eSalon Coloration heureuse est primordiale pour nous. Nous travaillerons avec vous pour réaliser vos objectifs couleur. Nos experts coloristes vous ont contacté par e-mail afin de vous aider davantage. |