67 649 recensioni dei clienti verificate |
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Just okayThe ordering process was easy, my stylist was very helpful, and applying the color was easy, but the color is just okay. Usually when I color my hair or have it colored, there's a noticeable difference and my hair is shiny. I barely noticed any change and my hair is still dull. Plus, it faded super fast despite using products safe for color, never going in the sun, and washing my hair no more than 2 or 3 times per week. I don't think I'll be ordering again. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMegan - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Box said Medium Ash Blond, but hair is now Light to Medium AuburnMy hair had a nice shine and healthy texture when I started. The color was just as I wanted it, and I uploaded three photos to the website before my first order. The box arrived and stated it was a Medium Ash Blond. I applied the color exactly per the directions. My hair is now Light to Medium Auburn with very orangey roots. I am wondering if they hire colorblind "colorists" because in no universe would this be considered even close to what I requested. Additionally, the texture of my hair after using this product was extremely dry and somewhat brittle. I have never had issues with this when having my hair done at the salon, or even when I used grocery store box products long ago. Very disappointed, and I definitely do not recommend this product. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiEvelyn - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
It is redThe color was supposed to be a honey brown and it is bright red. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiEvelyn - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Ruined textureI'm not happy with the texture of my hair after using the product. The color was fine, but the texture felt like the cuticle is still open. I've never had this rough texture before. I used the conditioner, but my hair has been damaged after applying the color and a gentle blow dry. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSusan - We’re truly sorry to hear about your recent experience after coloring. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
COLOR SET AU TOPJ'ai aimé le package tout y est ! le mélange a été facile à poser car juste consistance , j'ai cru ne pas avoir assez eh bien non! 3 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Excellent résultatSet de couleur parfait, mes cheveux sont doux , le résultat est parfait. Le mode d'emploi est simple d'utilisation. 3 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great colorI really like the color I get every time I use it. I don’t have to worry about how it will turn out. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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First time useI LOVE the colors chosen for me. I filled out and attached a photo and received a email telling me the color I choose would not be the most complimentary and my stylist was adjusting a few things. Now of course, if I didn't like what they chose they would fix it....I LOVE IT. I actually received two colors, which I have never done myself before. It was so easy and came out so awesome. I have gotten so many compliments. I will definitely be getting this again. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Perfect matchMatch perfectly my color 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Color match is magicalBeen using the salon for years now. I highly recommend their products. Quality, reasonably priced, best products in the business. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |