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Color Set
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67 669 recensioni dei clienti verificate |
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Love itIt's the perfect match 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great mixThe color is good, with the red highlights. Just need to do root touch- up between complete coloring 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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excellentI was leery that the color would be brassy or not match at all since I ordered it on line, but recently lost my regular hairdresser to a move, so I gave it a try. I was very impressed. The only complaint at all, is that I get too much of it. I can't figure out how to change the delvery times. Beyond that- excellent product! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Perfect matchColor was exactly what I expected and looked great. It seemed to fade fast but I'm covering a zillion different colors, so that could be why. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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E-Salon serviceLove E-Salon, had some issues with color on my very first order, but color was adjusted and now I love the color and the timely deliveries. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Hair colorLoved it!!!! Just wish the purple didn't fade so quick 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Did not provide 100% gray coverage that I was looking for!I was hoping that the color will provide better gray coverage than the store bought boxed color applications, but the results were almost the same. I was not happy and I am stopping any future shipments. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDiyana - We’re sorry that your hair color did not provide the coverage you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied by your results and hope to provide you with a color that can better suit your needs. |
ColorNot enough to cover hair 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiVictoria - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have already credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
I am not happy with the color after a couple of weeksThe color seems very artificial and is not staying true very long. I have been coloring my hair for many years, using over the counter color. This is fading faster and the color is brassy. I will go back to my old over the counter brand. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMarilyn - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Color was not as vibrant as I wantedI was looking for a true plum color, but after my second time using these products, the color was still more of a really dark brown with a bit of reddish highlights. I had added a toner to my package, but this just made the color even darker. It needed to have more violet. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBillie - We’re sorry that your hair color did not come out how you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation formulated to even out your color. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |