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67 669 recensioni dei clienti verificate |
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Awesome packaging, didnt cover greyIf you dont have to cover course grey this is probably a great option. Couldnt be easier to use. Give it a try. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMelissa - While we're happy to hear that you're enjoyed our packaging and ease of application, we're sorry to hear that it did not offer the coverage you expected. We've reached out to you to discuss how we can best assist you, per our Satisfaction Guarantee. We hope to hear from you soon. |
Really easy to use.I like the product with easy directions a good overall grey coverage. I kept mine on for just about an hour and it still would cover those stubborn greys by the temples. The rest of the head was fine though 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Hair very dryThe colour is good however my hair is very dry since Iv been using the colour from yourselves. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Made For YouI love the finished product as far as the color goes but I don't like how it effects my hair. After a few days my hair feels like straw. I bought these shampoo and conditioners to try to alleviate this feeling. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Its goodDid not keep the gray hair away long but nice color. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLeioni - While we're glad that you're enjoying your color results, we're sorry that you're unhappy with the gray coverage. We've forwarded your comments along to your colorist who will review them and make any necessary adjustments before your next order ships. We look forward to crafting your custom formulation designed for increased gray coverage soon. |
brassey color not a pretty thingsLetting my grow out tried of using the purple shampoo. Color orange brassey 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRobin - We apologize that your hair color turned out brassier than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Intense purpleI love how the dye left my hair all soft but, I could barely see any purple tone on my hair. My hair was already a dark brown and a bit sun bleach, and it just dyed my hair a darker brown. We will see what happens after my formula gets adjusted. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNancy - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Nice ColorThe color was nice, but I chose one that was too dark. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love the color! But only lasts one week!The color is amazing. However it doesnt last long enough to justify the price. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSarah- We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
STOP ANY ORDERSUnfortunately I have to cancel any orders. Please delete my personal information from your database, especially my debit card info. Judith Gann 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJudith - We’re sorry to hear that your results did not turn out as you expected. Since you indicated that you were unhappy with your hair color, we have cancelled your service and deleted your personal information, as you requested. Again, we apologize that you were dissatisfied with your experience. |