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Color Set
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67 649 recensioni dei clienti verificate |
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Not impressedIts like I didn't even colour my hair disappointed 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiZara C. - We truly appreciate your feedback. We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please, keep your eye out for an email from us for your next steps! |
Not pleased!I didn’t get anything near the color I wanted!! I went through all the work and my hair is the exact same color as before. Very disappointed!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMichelle - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not happy about the gray coverage and it faded in a weekI followed the instruction exactly but it didn't cover my grays well. Grays are still noticeable and it gave a tint but it was all about it. Then it faded in a week... I probably should have gotten darker color but I thought that's what their colorist for. I attached my picture and answered all the question, it's obvious I have an Asian hair-typically more stubborn to get dyed.. I am very disappointed. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiYGiff - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
HelpDyed my hair last night and after 3o-35 minutes when I washed it, the roots and part of the side were light red and the rest of my hair was brown with reddish as I wanted . I don’t know what to do to fix it. It is very noticeable. Do I need to go a little darker to cover. Help please I have dyed several times with no problems but this time it’s horrible. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDonna- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Not a charmThird time was not the charm. 😂 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLinda- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Didn’t cover GrayI asked for over 2 months to add something to cover they gray and go back to Medium Blonde and it wasn’t ever done. So after the 3 rd order I canceled. Melody 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMelody- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Great product \ not loving the colorLove the product and how it makes my hair feel but the color is still too dark. Cannot use this color formula again. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMaryann- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
HaircolorDecided to quit coloring. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAngela- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
too messynot for me 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMarika- We’re truly sorry that the application process was too messy for you. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Grays and conditionI did not get good grey coverage, even when we reformulated to a darker color! Also the process made my hair very dry! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiGail- We are sorry to hear that you were disappointed by the gray coverage and texture of your recent color application. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |