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67 649 recensioni dei clienti verificate |
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Suuuuper👍Ich hätte nie gedacht dass es so ein super Ergebnis hat. Bin sooo glücklich endlich die richtige Farbe für mich gefunden zu haben. Tausend dank an euer Team❤️ LG Nicole 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Faded quicker than I expectedI love the care that went into packaging and formulating a personal color, however the darkest brown still wasn't as dark as the rest of my hair as I could see a line of difference. It also lightened up a bit after a few weeks of washes. I made a note and sent a picture to my E Salon colorist, so I am giving it another shot. Hopefully the second time will be better! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Just what I ordered per e- Salons guidanceAfter following all directions and coloring my hair I had the blahest finish, I had dk blonde copper and a little gold, making it dk.strawberry blonde, was not happy with finish at all! Next day added the toner refresh and next day again after that and had some life to color otherwise ill be discontinueing this color for sure . 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Not at all what I asked forWay too dark, way too brown, doesn't look at all like the photo I sent my "stylist" (which btw you don't get a designated person. I replied to the email sent by my alleged stylist, and someone else entirely replied, because it's just a Zendesk ticketing system of random support employees who probably have no experience in hair color at all). Thankfully I got the demi which in theory will wash out. I won't be trying this again. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAAAA - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Loved itLove how the root color and rest of hair color is different, but blends. Root color matches your natural hair more so not so noticable when hair begins to grow. Great coverage! No smell, soft hair 😊 11 di 13 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love the colorAmazing correction thank you so much for your patience. 8 di 11 persone pensano che questa recensione sia utile. Sei d'accordo? |
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GÉNIALVraiment top, je suis ravie, mon mari vient de me faire ma couleur et vraiment le rendu est là, je vais voir ce que cela donne dans le temps mais pour l'instant, je recommande cet achat. Qualité professionnelle et je vais faire une économie sur le coiffeur et ça c'est super. 4 di 6 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Wunderschönes Farbergebnis!Bin super happy mit dem Farbergebnis!!! Hatte schon ein wenig bedenken, ob ich das zu Hause gut hinbekomme mit dem selbst färben! Die Tutorials und die präzise Anleitung haben mir sehr geholfen. Das Farbergebnis entspricht exakt meinen Vorstellungen - bin sehr viel zufriedener als nach meinem letzten Friseurbesuch (der hatte mir einen "Farbhelm" aufgesetzt). Ab jetzt decke ich meine grauen Haare selber ab. Herzlichen Dank an Genevieve von eSalon!!!! :-) 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Beware of eSalon's Poor Customer Service and Misleading PracticesI must express my extreme disappointment with eSalon's subscription service. After deciding to try their color plan, I quickly realized it wasn't for me and promptly requested a cancellation before the next charge. Despite this, I was still charged for an unwanted order, and the second shipment was on its way. I reached out to their customer service, expecting a straightforward resolution, but their response was utterly unacceptable. Not only did they fail to acknowledge their mistake, but they also didn't provide any assurance that my returned item was received or processed for a refund. eSalon's so-called "Color Care Team" offered no sympathy for their error, instead suggesting I keep the unopened color for an indefinite period. Why should I keep something I never wanted in the first place? The worst part is their slow refund process, claiming it may take up to 10 days after receiving the return to issue the refund. This is an outrageous delay for an item I never ordered and returned promptly. I'm deeply dissatisfied with eSalon's lack of accountability, misleading practices, and disregard for their customers' time and money. Their customer service has proven to be unhelpful and unresponsive, making me regret ever trying their service. I strongly advise potential customers to steer clear of eSalon's subscription service, as they do not value their customers' satisfaction and employ questionable business practices. Save yourself the frustration and find a more reputable and customer-centric haircare provider. 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJake - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of ou Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Grey not coveredGrey not covered 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Shabana! We are sorry to hear that your greys haven't been colored. Please check your email, we just got back to you to help you further. |