67 658 recensioni dei clienti verificate |
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Love the color choice.Since I started getting my color from eSalon I have had many compliments on my hair. The color is not one dimensional and after coloring it isn't obvious that I just dyed my hair and I do wait six weeks. The texture of my hair is soft and full of body and it wasn't when I used other home products. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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best hair colour ive usedusually with any hair colour ive had in the past the first maybe 3 washes I always have some of the colour bleed out but from the 1st wash no bleed just lovely long lasting colour. Also more than enough of the dye in the bottle for medium length hair. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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I really like the color and coverageCovers gray good last a few weeks long than drug store brands but color is much prettier. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love Love Love this colorTook us awhile to get there because I originally started with the wrong color from a local hairdresser I feel like me thank you 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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made hair brittleFirst off I have always dyed very light blonde and actually went darker than usual when i started using esalon. It made my hair very brittle and very susceptible to heat. I have used a straightener in the pass with the protective heat spray as to not damage my hair. Since I started to use ESalon i have had to cut my hair several times as it has burnt my hair n(I have not changed the heat setting) I actually tried to lower the heating but with the same results. my hair is fried, I do not understand this so i am taking a break from this color to repair my hair. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLiz K. - We sincerely apologize the color not only came up too dark, but that you feel that our product damaged your hair. Since your eSalon experience has been unsatisfactory, we have gone ahead and refunded you for your most recent color, per our Satisfaction Guarantee. Again, we apologize that you were unhappy with your results. |
first time trying it!!Loved the color but most of all .....it DOESN'T SMELL!!!! Last color job i had I could still smell the color mix for days!!:( 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Hair ColorLove the hair color, however I can't figure out why it irritates my scalp.. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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YUCK!!it was not the correct color it looks bad I can wait for it to be cut in the morning and they I can strip this crappy color in 10 more days! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLinda - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Good colourI am finding the product a bit strong for me. I did not realise I was signed up for repeat orders! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiIrene - Thank you for your feedback. We apologize for the disappointing experience you had with our color and that you were unaware of being on auto delivery. Or records show that you have successfully turned off your Auto Delivery. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
HorribleWasn't a subtle red....was a brassy red. Would definitely not use again !!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMandie - We’re sorry that your color turned redder than you expected. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |