67 658 recensioni dei clienti verificate |
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Love it!Color is so natural! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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So Happy I tried this!!!The color was exactly what I wanted. The Color lasted much longer than when I go to the salon! I am so happy I made the decision to actually try this. Will never buy another box of hair color again! The options to choose on the website made it so easy to make sure that I got the correct color. Thank you so much for offering this service to us! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Custom Hair Color and Gray CoverageThe color that I got in the second time, it was the color that I was looking for. The gray coverage, it's just perfect this time.. Thanks eSalon team!! Looking forward to my third time!!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Total gray coverage and lasting colorI panicked after my hair stylist was ill so I went 2-3" of grays & roots before I could find someone reliable to do my hair touch up. I asked here & there & finally I found e-salon. The hardest part was the questionnaire, once I received the package all was easy and I was satisfied with the results. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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amazing hair colourlove this hair colour very good on gray coverage too. but I don't like the smell 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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E-Salon a great ideaIt is wonderful to have a group of color experts work with you until you find the exact color you desire. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Wish it lasted moreI have highlights and I don't use regular shampoo. I use hair cleaner with no sulfates and I clean my hair twice a week. The grey coverage starting fading quicker than expected. It lasted longer than store bought product, but less than when I have my roots done at the hair salon. Other than that, love the color and the convenience. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRosalia - We’re sorry your recent order didn’t provide the coverage you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. We have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
I don't feel it delivered what it promisedIt is very convenient because you get it on timely manner delivered to you. But I don't feel it is any different than the beauty supply colors in terms of covering the resistant greys. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Not enough pigmentation to color my hair to my desired color.I am canceling my account and will not order again. I sent pics of the color of my hair and sent a pic of the desired color I was seeking. I'm not saying this is a bad product but it does not work for me and my gray hair. I followed directions and even extended time left on as I know I have a lot of gray. While this product may or may not contain more pigment then shelve bought colors but not enough to achieve the color I was seeking. I went to a hair salon and had it corrected to the color I wanted. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDenise - We’re sorry that you were unhappy with the gray coverage after adjustments were made based on your feedback. Since the color did not turn out the way you expected, we have gone ahead and refunded you for your most recent color, per our Satisfaction Guarantee. Again, we apologize that you were not 100% satisfied with your experience. We would love to still work with you to getting the right blend. We hope you consider using our service in the future. |
Did not fully cover the grayI love the color but it did not sufficiently cover my gray even from day one. The gray around my temples did not color at all. Overall, I will continue with the color but will try to add something to help it cover the gray better. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDonna - We apologize that you were disappointed by the gray coverage of your hair color order. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unsatisfied with your experience. |