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67 649 recensioni dei clienti verificate |
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Didn't colorI ordered the blue black worn the hopes of it working gor my vacation. It did NOT color at all. No change 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTracey - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color ResultsI have tried at least 4 or 5 different times to get the right color and even sent pictures. I have yet to get the right color. I guess I’m trying something else. Not very happy! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiApril - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Doesn’t lastThe color fades so fast it doesn’t stay more than one or two washes 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJennifer - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Color was not ash blackMy root ended up being brown and did not cover my grays. Disappointed. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiVictoria - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Super happy with your serviceI am so happy using your product! I like the color better than what I was getting done at the salon-it's the perfect color, it's easy to use and affordable. I only wish it covered my greys better. 7 di 7 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Best ever Personal Colour ChoiceTailor made to my requirements and a pleasure to use, guaranteeing fabulous results when used as directed. No more disappointments when trying to find replacements for discontinued products. 4 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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I love this color on meI wasn't sure what I would think of this auburn color ( dark brown copper ) but I love it ,it looks so natural compared to store boxed version ..this color I'm keeping ! 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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ProductProduct works amazing 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great colorI was very happy with a slight change in my hair color. I had been looking to go a bit lighter in color and this color mix worked out great. Thanks to Silvia my color technician for helping me with this color. 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Custom ColorMy colorist listened when asked to lighten my color! It came out beautifully covering my grays. The color blended well and the highlights are perfect . I am extremely happy with the changes they made for me 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |