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67 658 recensioni dei clienti verificate |
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ColorEasy to use and like the color 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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The colour stayed for a long timeVery easy instructions, apart from the last bit, when on shampooing my hair after removal of the excess dye, it went extremely soapy and I couldn't rinse it all out. Is this right? 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Allergic reactionPlease cancel my account as I had an allergic reaction to your colour and can't seem to contact you to cancel! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJacinta - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. We see that you contacted us over the phone after creating this review and we were able to help you. Again, we apologize. |
Color wasn't even close to mineThe color didn't wven match closely to my color. It was way too dark. I also canceled my order, but I see now that I have a new one on the way. GRRRR 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMary - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per your request, turned off your Auto Delivery and refunded your order. Again, we apologize that you were unsatisfied with your experience. |
I do not like the color su sugest totally darkThe color it is not the same I comes too dark did not used it, i won't used it anymore. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTita - We're sorry that your application yielded darker results than you expected. We see that you have reached out to us and we have issued a refund, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied. |
Love the new colorI loved the combination of both colors. It worked in getting full coverage for my grays and greater lighter hair all around. The only thing is that it dried up my hair about 1 inch at the ends badly. I had to go get my hair trimmed right away. That's why I gave it a 3. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Perfect every time.I've used esalon for several years now. I love my color, it gives me long lasting cover and luxurious silky hair. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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loved the colourThe colour was great, my hairdresser love the colour as well 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Almost perfect!I was looking for a color that didn't leave my hair with that brassy orange color. I'm impressed with my first application. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love it.Absolutely the best color I've ever used. I need to speak to someone about ordering a larger amount as my hair is longer than shoulder length and VERY thick. Please call me at 817.713.0985 prior to shipping my next order. Thank you. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |