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Color Set
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67 642 recensioni dei clienti verificate |
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Didn’t Cover All my greysI really wanted this to work but it did it cover all my greys. I’ll try it one more time but if it doesn’t do the job I will not purchase any more. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBow - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
AwfulThey literally sent me the wrong color and my hair was fire red. This is the fourth mistake and I’ve had it 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiPamela - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
UnhappyIn the middle of my hair started turning grey within a week and a half I feel I should get my money back 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJosephine - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not at all what I asked forI asked for a light -med blonde, I indicated that I wanted to be close to my current color, what I got was terrible!!! It’s red, brassy, ashy, and dark!!! And it’s dull as can be!! The worst color ever! Never once did anyone get in touch w me before shipping, to discuss anything. DO NOT RECOMMEND 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKathleen - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
My hair colorMy hair is too dark and very red. I am not at all happy with all this red 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJoAnn - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not for medid not like at all 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiIlkya - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
SorryI was unable to apply the color for an even look. I don't blame your product. The directions were great, and I'm pleased with the top color. I'm just not up for this challenge. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCarolyn - Thank you for your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection. |
I really like the hair coloring kitI thought I would try shampoo and conditioner and also the leave in conditioner but the conditioner smells like hair coloring doesn't work still makes my hair dry the leave in conditioner doesn't work for my long thick and curly hair wasn't impressed 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMelody M. - We're truly sorry that our Universal Leave-in and Color Care Shampoo & Conditioner did not provide the hydration you expected. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs! |
The colour is amazing but...I’m editing my review because it’s now been 2 weeks since I’ve done my colour and my grey are all out already. I thought the colour would last a bit longer than 2 weeks. The colour and products are good but just don’t last as long as I would hope for. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKubra K. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color fixI had a bad experience with my first shipment and so my salon expert sent another color however it basically was same as previous 'very frustrating 'cant afford to do anymore with it currently 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKathy M. - We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |